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TiVo Reduces Call Center Costs by Google GSA
March 20, 2009 - (Free Research) Implementing the Google Search Appliance not only reduced the amount of time TiVo's Customer Support Agents spent searching for content, it also reduced time spent on the phone with customers, ultimately leading to reduced call center costs. Watch this video.
National Semiconductor Streamlines Corporate Search by Google GSA
August 03, 2010 - (Free Research) Simplifying corporate search was vital to improving the productivity of administrators and employees. Within a week of installing the Google Search Appliance, National Semiconductor doubled the number of documents their employees could search. Read this case study.
Google Search Appliance Helps Make Government More Efficient by Google GSA
August 03, 2010 - (Free Research) Indiana's public information portal, accessIndiana, was expensive to run and not meeting the needs of state citizens and businesses. Deploying the Google Search Appliance made administration of the portal's search engine easier and increased the quality and speed of search results. Read this case study.
Starting a Search Application by Lucid Imagination
April 01, 2009 - (Free Research) There are many ways that people come to the conclusion that they need a search application, and a variety of ways in which they can then proceed. Here are some of the steps that users often consider (or maybe should consider) before they're ready to start building an application.
Drive Sales, Marketing and Service Success with Microsoft Dynamics CRM Online by Microsoft
August 23, 2010 - (Free Research) Attend this webcast to see the product in action (including integration to Microsoft Business Productivity Online Services), to understand the competitive advantages Microsoft Dynamics CRM Online has over other solutions in the market, and to hear examples of successful customers managing their customer relationships in the cloud.
Creating a Dynamic Information Infrastructure by IBM
September 17, 2009 - (Free Research) Discussions with customers and research into vendor offerings are the basis of this white paper. It prescribes a customer transformation roadmap, profiles two customers’ information infrastructure journeys, and provides an analysis of IBM’s and EMC’s associated visions and strategies.
5 Low Cost Tips for Protecting Exchange from Downtime by Marathon Technologies
July 28, 2010 - (Free Research) Windows Server applications are at the very core of small and mid-size business operations, powering everything from the essential Exchange email server and mobile/remote email access, to critical order processing applications and customer databases. Watch this webcast to learn more.
Going Green? Choose ECM by Perceptive Software
July 22, 2010 - (Free Research) Enterprise content management (ECM) technology will not only save your organization paper, time and money it's also a big step toward reducing waste, creating sustainability and decreasing your carbon footprint. Read this white paper to learn more.
The Top 10 Things You'll Save with ECM by Perceptive Software
July 22, 2010 - (Free Research) Explore the proven impact of enterprise content management (ECM) software technology and discover your potential for greater business success. Read this paper to learn about the top 10 things you’ll save with ECM.
Data Driven Marketing by IBM
October 05, 2009 - (Free Research) Read this report to learn the findings of an Aberdeen Group study examining how organizations are using data to impact marketing performance and marketing effectiveness. This study offers best practices from hundreds of organizations that identify how to use data to achieve superior performance.
Customer Communication Management by Pitney Bowes Business Insight
July 06, 2010 - (Free Research) CCM helps businesses transform routine business documents into communications that truly enhance the customer experience. CCM is an integrated end-to-end solution that enables companies to create, manage and deliver effective multichannel communications all while reducing the cost of communicating with and providing superior service to customers.
Top 10 Reasons Customers Choose SAP for Business Transformation by SAP America, Inc.
January 01, 2006 - (Free Research) SAP is a customer’s company, whose organization is designed for, and encouraging of, innovation in all its aspects - from product development to product delivery to product implementation. Read this white paper to discover the top 10 reasons why customers choose SAP for their business transformation.
Data Management Requirements for Physician Payment Transactions by DataFlux Corporation
June 2010 - (Free Research) In this white paper, David Loshin from Knowledge Integrity explores the data management requirements necessary to support compliance with the reporting requirements for physician payment transparency and disclosure in the Patient Protection and Affordable Care Act of 2009. Read this paper to learn more.
Enterprise Data Services in SOA using ODI Suite by Oracle Corporation
February 2009 - (Free Research) This whitepaper will demonstrate why Data Services are a foundation requirement for enterprise SOA deployments by describing just how valuable, and complex, business data is for the businesses that rely on it.
Enhance Customer Loyalty through Higher Responsiveness by Oracle Corporation
April 2009 - (Free Research) The user experience associated with web applications relies in large part on the availability and management of their session data, its persistence, and its management. This white paper focuses on the topic of data availability and management for mission-critical web applications.
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