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ALL RESULTS SOFTWARE SERVICES & RESELLERS HARDWARE RESEARCH LIBRARY
 
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Business on the Move: Building a Successful Mobilisation Strategy by Sage (UK) Limited
March 16, 2010 - (Free Research) Making your workforce mobile is about making them customer centric 24/7. A mobile salesforce and workforce can respond more urgently to business opportunities, recover from problems faster and address customer problems more quickly. Read this paper to learn about the mobile market, benefits of mobility, and practical considerations.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How to Accelerate your SOA with Real-time Data Integration by Oracle Corporation
April 13, 2010 - (Free Research) How can you better manage the deluge of business information? This webcast demonstrates that by leveraging best practices in Service Oriented Architecture (SOA) in combination with a comprehensive data integration approach, companies can lower costs through consolidation, reduce the risk of bad data polluting their applications, and more.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Maximizing Website Return on Investment: The Crucial Role of High-Quality Search by Google Search Appliance
March 16, 2010 - (Free Research) At a time when customers are conscious of new expenditures, organizations are looking to deploy solutions that provide substantive and fast ROI. Read this white paper to learn how Google search solutions provide organizations with a simple way to increase revenues.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Datactics V4 - Solution Overview  by Datactics
March 16, 2010 - (Free Research) Datactics automates data cleansing and matching saving 80% on manual cleansing labor costs. Integrate suppliers and products accurately and at speed into online catalogs and other ERP systems.
(DEMO) VIEW ABSTRACT | GO TO DEMO

ERP in SMB: Exploring Growth Strategies by SAP
November 15, 2007 - (Free Research) This report is a road map for SMBs seeking to meet the corporate goals of growth strategies and customer service through Best-in-Class ERP implementation.
(ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Comparing the Total Cost of Ownership of SME On-Premises Business Management Applications and SAP Business ByDesign by SAP
March 12, 2010 - (Free Research) In this document, we analyze the lifetime cost of ownership for a typical on-premises SME business management system and compare it to the cost of an equivalent SAP Business ByDesign implementation.
(ANALYST BRIEF) VIEW ABSTRACT | GO TO

Return on Information: Adding to Your ROI with Google Enterprise Search by Google Search Appliance
March 11, 2010 - (Free Research) As enterprises continue to produce, store, and make use of business content, volume grows and the investment needed to manage complexity increases. Yet much of this content remains difficult to manage and access. Read this white paper to learn how Google search solutions can boost your bottom line in today's business climate.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Web Content Management Ecosystems: Making Disconnected Technologies Play Nice Together by Clickability, Inc.
March 09, 2010 - (Free Research) This whitepaper reviews different levels of technology-integration capabilities and the required processes to achieve successful outcomes. You will also learn the necessary requirements in a WCM platform that allow the freedom to choose a simple high-level integration or a deeper system level integration, depending on your specific use case.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Self-Service: Putting Customers First Makes You a Winner by Microsoft
April 01, 2009 - (Free Research) This paper examines the business and call center trends driving automation, and provides insight on finding the right balance between self-service and live agent support. 
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Last Software You'll Ever Buy? The CRM Platform as Development Platform by Pivotal CRM, a CDC Software solution
November 18, 2009 - (Free Research) Can't decide whether to build or buy a CRM system? This podcast presents a third solution that is an application development platform that provides the building blocks for faster, cost-effective application development that achieves a better fit for your business’ processes.
(PODCAST) VIEW ABSTRACT | GO TO PODCAST

Beyond the Thin Client: Why a Smart Client CRM Solution May Be a Smarter Choice by Pivotal CRM, a CDC Software solution
November 11, 2009 - (Free Research) This white paper compares and contrasts the two primary alternatives to thin clients and examines the differentiating characteristics that could impact your CRM implementation. Read on to learn why a smart client CRM solution may be a smarter choice.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

CRM Built for Marketing: The Executive Guide to Selecting CRM that Meets Marketing Needs by Pivotal CRM, a CDC Software solution
July 23, 2009 - (Free Research) How can a company ensure that their marketing department's needs are represented when choosing an enterprise-level CRM system? This white paper provides core principles companies can use to help them select a CRM system that each marketing team member feels was built just for them.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How to Ensure That Your Employees Will Want to Use CRM by Pivotal CRM, a CDC Software solution
February 20, 2009 - (Free Research) This paper outlines the technology building blocks that enable you to create an information-rich environment that empowers your workforce to perform at its peak. Learn how to use data to its fullest--without having to become IT experts.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Don’t Let Outdated Telephony Hardware Slow You Down: Unifying Contact Centers Regardless of Location, Hardware Infrastructure or Agent Count by inContact
December 03, 2009 - (Free Research) Frequently, organizations that operate contact centers are faced with the challenge of working with inadequate telephony equipment. Frustrations range from having to get a few more years out of telephone equipment to having disparate systems. Read this white paper to learn about how contact centers can resolve these telecommunications complexities.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Beyond Search: Improve Insight and Decisions by Unifying Information by Attivio, Inc.
February 24, 2010 - (Free Research) This paper explores the legacy technologies that influenced the development of both the new generation of search engines and the more powerful unified information access platforms. It also explains the benefits this new approach brings in providing active intelligence on demand and more.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Unified Information Access: Agile Enterprises - Accelerating Information-Driven Business Processes by Attivio, Inc.
February 24, 2010 - (Free Research) This paper describes how unified information access bridges information silos by uniting content and data in one index, which enables more complete insight. This paper also details how Attivio helps companies cost-effectively provide comprehensive information availability and automated information-driven workflow to support business goals.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Business Intelligence Trends: The Next Generation of Performance Management by Attivio, Inc.
February 24, 2010 - (Free Research) BI applications, business process improvements, and improving the use of information and analytics has become a big trend lately. In light of this, this paper focuses on why you need to look for solutions that unify access to all types of information in analytical applications such as BI and BPM.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Are Your Business Critical Systems Capable of Scaling to Match Increased Demand? by Red Hat
January 19, 2010 - (Free Research) Carnation auto needed to establish a centralized IT system that would consolidate information across the entire Indian automobile industry landscape to provide their customers with a wide array of services. Read this case study to see how they used applications in the SAP Business Suite on Enterprise Linux to help them.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

The New Math: Double Your Results for Half the Cost with a Cloud-Based Contact Center by Contactual, Inc.
March 02, 2010 - (Free Research) This paper examines the differences between on-premises contact centers and hosted alternatives. It looks at the reasons why on-premises contact centers are becoming obsolete, and offers suggestions for how enterprises can eliminate capital expenditures while increasing customer satisfaction and staying on the forefront of innovation.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Get the Facts on Information Availability: Essential Data Protection, Recovery and Resiliency for Banks by Vision Solutions
January 2007 - (Free Research) The power of an information availability solution lies in its ability to transform any nonproductive, non-profitable downtime into the optimum level of value-producing business uptime.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The New Mobile Order by Sybase, Inc.
February 2010 - (Free Research) IT mobility offers businesses significant opportunities. As more millennials enter the workforce, IT will be expected to support a range of personal devices. It is critical to adopt an enterprise platform that enables you to secure and manage these devices to allow for flexibility while respecting compliance and other data protection policies.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Making the Most of Mobile CRM: How to Effectively Leverage the Technology by Citrix
February 2010 - (Free Research) In this expert podcast, Sheryl Kingstone, director of enterprise research for the Yankee Group, shares best practices for mobile CRM deployments, touching upon BlackBerry and iPhone, and focuses on customer-centric strategies involving mobile CRM.
(PODCAST) VIEW ABSTRACT | GO TO PODCAST

Analytics Partners - Delivering Faster and More Strategic BI by Oracle Corporation
January 2009 - (Free Research) Analytics Partners chose to work exclusively with Oracle because of the strength and superiority of its product line, as well as confidence in Oracle's commitment to the emerging and mid-market as well as to its channel partners.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

5 Web Self-Service Pitfalls: What Every Contact Center Manager Must Know by eGain Communications Corp.
February 2010 - (Free Research) This paper discusses and analyzes 5 myths frequently encountered in the context of self-service strategies and implementations, and offers proven industry best practices to counter them. This paper will be a valuable resource for you as you develop, implement, and refine your customer self-service strategy.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How NOT to Wreck Your Windows 7 Migration by Numara Software
January 2010 - (Free Research) Download this white paper “How NOT to Wreck Your Windows 7 Migration” and learn how to deal with the complexities of planning and managing a migration to Windows 7. NOW!
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

1 - 25 of 79 | Next Page

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