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The iPhone is Here to Stay: What’s an Enterprise to do About it? by Sybase, Inc. September 04, 2009 - (Free Research) Read this brochure to learn how iAnywhere Mobile Office offers enhanced network security, data protection, device management, profile administration, cross-platform support, and deployment features all available through Apple’s App Store. (BROCHURE) VIEW ABSTRACT | GO TO

22 Marketing Metrics for Business Executives: An actionable guide to marketing analytics and marketing’s impact on the bottom-line by Birst December 31, 2009 - (Free Research) Read this white paper to learn about a core set of marketing-related metrics that can be understood and tracked by every executive, especially those in marketing. These metrics are necessary to keep executives, especially in marketing, on top of financial, market, and customer trends, as well as sales and marketing benchmarks. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Data Quality : A Survival Guide For Marketing by SAP America, Inc. June 02, 2009 - (Free Research) Direct marketing is about communicating a message to a specific prospect or customer. This white paper from Business Objects, an SAP company, focuses on these concepts as they pertain to marketing, and particularly as they are supported by data quality functions inside of the broader EIM framework. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Efficiency, Effectiveness and Customer Loyalty in the Insurance Contact Center by Infor CRM July 22, 2009 - (Free Research) Read this paper to learn how important an efficient and effective contact center is and how Infor CRM Epiphany Contact Center enables carriers to create a highly efficient, customer-centric, multichannel contact center, providing a better customer service experience and increasing customer loyalty. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Addressing the challenges of implementing a customer-centric strategy by Infor CRM December 05, 2008 - (Free Research) The need for customer insight and responsiveness to that insight is the foundation and driving rationale for the emerging CRM concept of continuous customer dialogue through multi-channel touchpoints. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

RFID in Apparel and Footwear: Store-Level Success Sets the Stage for Bigger Benefits by Motorola RFID Solutions September 21, 2009 - (Free Research) It’s long been expected that the use of radio frequency identification (RFID) technology would have beneficial effects. RFID is indeed having a positive impact - but it's the retail store, rather than the supply chain, that is seeing the biggest benefits. Read this white paper to learn more about the benefits retailers are seeing from RFID. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Merging Mobility with Unified Communications by BlackBerry August 2008 - (Free Research) Unified Communications is about getting the right information, in the right context, sent to the right people with the right timing. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

The CIO's Guide to Mobile Applications by BlackBerry January 2005 - (Free Research) This paper provides a framework for understanding how to build a business case for an enterprise wireless solution that goes beyond email, learn about the potential benefits and costs that are associated with these wireless solution strategies. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Heinz Uses Wireless Technology to Gain Retail Advantage by BlackBerry February 2009 - (Free Research) Heinz wanted to speed up and improve the quality of scorecard information they gathered about Heinz brands in retail stores; so they used the Electronic Retail Audit solution on BlackBerry devices to provide brokers with accurate feedback. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Troubleshooting the Blackberry Enterprise Solution by BlackBerry January 2009 - (Free Research) This webcast explains about five common troubleshooting areas, that is Enterprise Activation Issues, Mail delivery and latency Issues, Mobile Browsing Issues, PIM Synchronization Issues and Wireless Application Push Issues. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Are Your Business Critical Systems Capable of Scaling to Match Increased Demand? by Red Hat January 2010 - (Free Research) Carnation auto needed to establish a centralized IT system that would consolidate information across the entire Indian automobile industry landscape to provide their customers with a wide array of services. Read this case study to see how they used applications in the SAP Business Suite on Enterprise Linux to help them. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

10 Ways To Use ERP To Lean The Manufacturing Supply Chain by IFS June 2009 - (Free Research) This white paper gives four tips to help you bring lean supply chain improvements to your manufacturing operation. Additionally, it discusses six technology tools that help automate these lean supply chain practices. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Cashing in on Customer Intelligence in the Financial Services Industry by Infor CRM October 2009 - (Free Research) In this 1to1 Executive Dialogue, Don Peppers and Steve Muran talk about the importance of customer retention, the need to integrate disparate sources of data, and the opportunity for financial institutions to rebuild customer trust as a means to competitive advantage. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Selecting an ERP Solution: A Guide by Infor November 2008 - (Free Research) This paper provides guidance on how to develop a good, simple strategy to evaluate and choose the right ERP software package for your company. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Blackberry Solution Increases Customer Service for Corporate Real Estate Company by BlackBerry February 2009 - (Free Research) J.J. Barnicke's sales people needed instant access to corporate property information to better serve clients and speed up sales cycles. They also needed wireless access to CRM data This case study explains how J.J. Barnicke is using BlackBerry and the sales force solution to access CRM information about clients. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Baker Tilly Increases Productivity with Windows 7 by Dell, Inc. and Intel December 2009 - (Free Research) In this videocast, customer Baker Tilly talk about their enterprise-wide migration to Windows 7 and how they experienced greater performance and stability, increased remote access to information, and improved overall efficiency allowing them to better service their client's needs. (VIDEO) VIEW ABSTRACT | GO TO

Introduction to BB Development by BlackBerry January 2009 - (Free Research) In this webcast, Mike Kirkup tells about BlackBerry application platform which simplifies the development, deployment and management of wireless applications. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

FROM SOA TO SAAS: How SaaS Is Driving New Opportunities in Application and Data Integration by Pervasive Software January 2010 - (Free Research) With IT budgets being reduced, software-as-a service (SaaS) is becoming more attractive as a tool for companies handling data and application integration. Read this report from the 451 Group to learn about the benefits of SOA vs. SaaS, projected growth of this software segment, and read about the key vendors that provide Saas integration. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Key Advantages of Leveraging Business Applications through Windows Phones and How to Secure Them by Microsoft November 2009 - (Free Research) In this third podcast in a series of three, Augusto Valdez of Microsoft discusses the application advantages of Windows Mobile. Specifically, Valdez reviews what makes Windows phones a good platform for developing mobile applications, how to go about gaining access to applications for Windows phones and how to secure applications on mobile phones. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

What's new with Windows Phones by Microsoft November 2009 - (Free Research) In this three-part series podcast, hear from an industry expert as he discusses what's new with Windows Phones. Uncover why Windows Phones on Exchange server is the best mix for your enterprise and key advantages of leveraging business applications through Windows Phones. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Making Mobility Your Business Advantage by BlackBerry February 2010 - (Free Research) Learn more about how mobile technology from Research In Motion (RIM), and members of the BlackBerry Alliance Program can make your enterprise more agile and give you a business advantage. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Achieving Service Excellence Across The Enterprise by Numara Software February 2009 - (Free Research) Common problems with interdepartmental handling of customer issues include a mismatch of priorities, no shared understanding of customer impact, and overall communication problems between teams. The solution is to create enterprise-wide workflow and visibility.. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

E-Guide: A Strategic Approach to Enabling Mobile Business Applications by BlackBerry March 2009 - (Free Research) Today's successful enterprises are discovering that granting mobile access to critical business applications can increase productivity and revenue. (E-LEARNING TUTORIAL) VIEW ABSTRACT | GO TO E-LEARNING TUTORIAL

CIO Perspective: BlackBerry Security by BlackBerry October 2006 - (Free Research) In this question and answer session, learn how Dr. John D. Halamka. MD, of the Harvard Medical School, depends on a BlackBerry Solution to keep his patient and student records secure. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Microsoft .NET Framework and BlackBerry Applications by BlackBerry March 2009 - (Free Research) This whitepaper provides a technical overview of how organizations can leverage Microsoft development tools and Microsoft .Net framework to create applications for the BlackBerry®platform. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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