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White Paper: Fast-Tracking Data Warehousing & Business Intelligence Projects via Intelligent Data Modeling by Embarcadero Technologies, Inc.

September 03, 2010 - (Free Research) At the core of any BI should be the ability to align business needs with the data infrastructure supporting them. This is almost impossible to do without a data model, yet many BI implementers do not understand the need for these design components. This paper will examine the major benefits that data models have on BI environments.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Fast Tracking Data Warehousing & BI Projects Via Intelligent Data Modeling by Embarcadero Technologies, Inc.

September 03, 2010 - (Free Research) In this webcast, you’ll learn from BI and enterprise modeling expert, Claudia Imhoff how intelligent data modeling practices to design and deliver superior BI faster, the characteristics and benefits of intelligent data modeling, How to promote the use of data models to fast-track data warehouse and BI projects, and more.
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Wilson Tool International: Engineering E-Commerce with SAP® CRM by SAP America, Inc.

September 03, 2010 - (Free Research) This case study explains how Wilson Tool chose SAP CRM to help provide its e-commerce foundation. They found that the e-commerce functionality of SAP CRM application would best meet the company’s immediate needs and provide a platform for future growth. Continue reading to learn all the benefits Wilson Tool experienced by choosing SAP CRM.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Service: Reduce Cost While Maintaining Customer Satisfaction by SAP America, Inc.

September 03, 2010 - (Free Research) Leading companies have found that the secret to thriving in an uncertain economy is the combination of customer retention, efficiency, and revenue. Read on to learn how the SAP CRM application will reduce costs and increase revenue while maintaining a high level of customer satisfaction, loyalty, and retention.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

SAP® Business Communications Management for Utilities: Fully Integrated Software to Improve Customer Satisfaction by SAP America, Inc.

September 03, 2010 - (Free Research) This paper explains how SAP® Business Communications Management software provides a flexible multichannel, all-IP business communications platform that can deploy IP telephony for everyone who needs it. Read on to learn how this software works with SAP CRM to provide improved customer satisfaction without any costly cumbersome integration issues.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

SAP and Marketing Management: More Effective Marketing Through Collaboration by SAP America, Inc.

September 03, 2010 - (Free Research) This paper explains how when SAP AG upgraded to SAP CRM they were able to improve performance, usability, and overall interaction between sales roles and other roles that support sales.  Continue reading to learn how to achieve a more effective marketing approach through collaboration with the sales team.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

SAP and Sales Management: A Better End-to-End Sales Process that Incorporates All Global Stakeholders by SAP America, Inc.

September 03, 2010 - (Free Research) This paper discusses how when SAP AG upgraded to SAP CRM they were able to optimize the sales processes on a global scale which means more effective collaboration, better visibility, improved productivity, and stronger customer relationships. Read on to learn how to reach a better end-to-end sales process that incorporates all global stakeholders.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Sales: Maximize Profitability, Improve Performance, and Deliver Customer Value by SAP America, Inc.

September 03, 2010 - (Free Research) This paper explains how the SAP CRM application equips your sales professionals with the tools and information they need to plan, execute, and analyze sales operations throughout the sales cycle. Continue reading to learn how to maximize profitability, improve performance, and deliver customer value with SAP CRM.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Presentation Transcript: Automated SAN Storage Tiering: Four Use Cases by Dell, Inc.

August 24, 2010 - (Free Research) Check out this presentation transcript to learn how SAN tiering can improve both performance and efficiency and how Dell's PS Series' intelligent, virtualized storage technologies can help simplify tiering design, implementation and management.
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Mastering use cases: Application requirements best practices by IBM

September 01, 2010 - (Free Research) Lost your way with use case bloat? Finding use cases are becoming mis-use cases? Help is here.  Susan Burk shares her experiences on how and why use cases can go off-course and how to get them back on track.
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Application requirements: Rightsizing and defining requirements in use cases by IBM

September 01, 2010 - (Free Research) Lost your way with use case bloat? Finding use cases are becoming mis-use cases? Help is here. Susan Burk shares her experiences on how and why use cases can go off-course and how to get them back on track.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

How Dell Helps Simplify Backup & Recovery at the Edge of the Network by Iron Mountain Digital

September 02, 2010 - (Free Research) Learn about Dell and Iron Mountain's solution to one of IT decision-makers toughest problems: backing up a company’s critical data that sits on desktops, laptops and other distributed devices.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IDC Webcast: Simplify and Automate PC Backup for eDiscovery and Compliance by Iron Mountain Digital

April 09, 2010 - (Free Research) In this informative webcast, Vivian Tero, Program Manager – GRC Infrastructure at IDC, examines the latest eDiscovery trends, the challenges that both legal and IT organizations face, and offers expert advice and practical steps that you can start taking today to ensure that you are prepared for a litigation event.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

The IT Manager's Role in Proactive Information Retention and Disposition Management: Balancing eDiscovery and Compliance Obligations with IT Operational and Budget Constraints by Iron Mountain Digital

March 01, 2010 - (Free Research) This IDC White Paper discusses the practical approaches the IT organization must consider so that it can effectively execute on the corporation's compliance and eDiscovery objectives while still meeting the IT organization's budget, application performance, and service-level objectives.
(ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Partner Channel Management: Build Stronger Partnerships for Stronger Profits by SAP America, Inc.

September 02, 2010 - (Free Research) This paper explores how the SAP CRM application helps you leverage your partner relationships and empower channel partners so they can better market to, sell to, and provide service to your end customers. Continue reading to learn how you can have a more profitable partner channel network – and a more profitable company.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

New Technology for a Compelling Web Channel Experience: Competition and Social Web Propel Rich Internet Applications by SAP America, Inc.

September 02, 2010 - (Free Research) To be successful, companies must work with their software vendors to incorporate advanced technologies into their e-commerce and e-service platforms for improving ease of use, such as RIAs. Read on to learn more about how to reach new markets and gain fresh insights into customer needs through data-based analyses of web interactions.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Powering Marketing Success by SAP America, Inc.

September 02, 2010 - (Free Research) The SAP CRM application allows organizations to do more with less. Read this paper to learn how the application enables you to make the most of your marketing resources, increase marketing accountability, and execute successful marketing initiatives to increase long-term, profitable customer relationships.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

FMC Technologies: Gaining Greater Insight into Sales Forecast Data with SAP® CRM by SAP America, Inc.

September 02, 2010 - (Free Research) FMC Technologies Inc. of Houston is a leader in oil and gas equipment service. This case study describes how by replacing Siebel software with the SAP CRM application, the company integrated and centralized its forecasting data, enabling managers to make better and faster decisions about supply chain capacity.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Eclipse Aviation: Jet Maker Uses Enhanced SAP® Software Usability to Support Sales Team by SAP America, Inc.

September 02, 2010 - (Free Research) After switching to SAP CRM, the sales team members now benefit from the integration of sales-related activities in both their Microsoft Outlook in-boxes and Web browsers. Continue reading to learn all of the benefits that not only the sales team experienced from switching to SAP® software but also how the marketing team has benefitted as well.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Delivering Efficient After-Sales Service in IM&C Companies: Superior Service Operations for Profitable Growth by SAP America, Inc.

September 02, 2010 - (Free Research) This paper discusses how integrated software and services from SAP can help you streamline and align key operations in service sales, service marketing, customer support, contract management, field service, and installed-base management. Read on to learn how to deliver efficient after-sales services.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Banking: Differentiate Through Service Excellence with SAP CRM – Optimizing Customer Satisfaction, Efficiency, and Profit by SAP America, Inc.

September 02, 2010 - (Free Research) Read this paper to learn how SAP for Banking solutions, which encompass the SAP® CRM application, encourage agility and customer centricity in today’s demanding market. By seamlessly connecting front- and back-office tasks, they can provide a superior customer experience and stronger top-line growth.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Accelerating Lead to Cash to Rekindle Profitable Growth: New Economic Order Drives Need for Discipline and Integration by SAP America, Inc.

September 02, 2010 - (Free Research) As firms look to the future, they are revisiting core processes, such as lead to cash. Read on to learn how enhancing this vital process can significantly impact what matters in the emerging environment: strong customer relationships and disciplined profitable growth.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

SAP BusinessObjects Edge Series Free Trial by SAP America, Inc.

August 10, 2010 - (Free Research) Poor visibility and insight across the business. Poor organizational alignment and accountability. High IT workloads and costs.
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Pillars of Enterprise Protection: IT Risk and Compliance by Symantec Corporation

August 23, 2010 - (Free Research) Organizations must strive to write IT policies in such a way that they capture acceptable risk levels, while striking a balance between tight infrastructure security and data access. Read this paper to find out so much more about IT Risk and Compliance.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Pillars of Enterprise Protection: IT Management by Symantec Corporation

August 23, 2010 - (Free Research) Infrastructure complexity, multi-pronged security threats, and the challenge of Windows 7 migration require more than a collection of individual point solutions---and more than a "marketing bundle" that integrates solutions with little more than shrink wrap. Read this paper to find out so much more.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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