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Best Practices for Remote Support and Services by Citrix Online - GotoAssist July 2008 - (Free Research) After evaluating a number of free and fee-based services, PlumChoice’s team selected the Citrix® GoToAssist Web-based support service. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Integration Acceleration: Orange County Seamlessly Integrates CAD Design and Geospatial Data by Autodesk July 2008 - (Free Research) By using Autodesk Map 3D to streamline CAD design and geospatial data management, the OCSD has been able to save a significant amount of time on key processes and also improves accuracy of asset data, which helps it to serve customers better. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Contact Centers for Dummies by Avaya Inc. November 2008 - (Free Research) This guide provides a high-level approach to the different methodologies with lots of information not only on running contact centers, but also on implementing technology in contact centers in a profitable way. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Data Integration Improves Productivity by Autodesk July 2008 - (Free Research) With AutoCAD Map 3Dsoftware and AutoCAD® Raster Design, York Region delivers detailed maps with integrated data from multiple departments. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Manage Your Evolving Network with Faster Problem Resolution and Less Manpower with Automated Intelligence by CITTIO September 2008 - (Free Research) The dynamic nature of today's infrastructure makes it impossible to rely only on traditional manual intervention modes and makes the use of intelligent automation a business imperative. Learn how this works in practice in this whitepaper. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

AUTOCAD® Map 3D: Orange County Sanitation District by Autodesk July 2008 - (Free Research) Autodesk Map 3D software is the leading platform for creating and editing spatial data. It delivers practical mapping functionality to engineers and geospatial professionals for integrating CAD and GIS information. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Application Virtualization and Desktop Virtualization Are Better Together by Citrix November 2008 - (Free Research) This document is designed to help Citrix XenApp customers understand how and when Citrix XenDesktop can be used with Citrix XenApp to deliver virtual desktops to further reduce application and desktop computing costs. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Meeting Business Requirements: Unifying Lifecycle and Service Management by FrontRange Solutions Inc June 2008 - (Free Research) A new, innovative approach to IT is required: the unification of IT operations management and service management. This white paper outlines today's top five ways to jumpstart your unified infrastructure management approach. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Exchange 2007 Management by Quest Software Quest's expertise in migration and management combined with Exchange Server 2007 ensures a stable, secure and manageable e-mail platform. Our Solutions cover the entire messaging lifecycle from planning and analysis through migration and management.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Pilgrim’s Pride Cuts IT Costs of ConAgra Acquisition Using SEEBURGER to Speed B2B & SAP Integration by SEEBURGER, Inc. October 2008 - (Free Research) Read how SEEBURGER's B2B Gateway and SAP Connector reduced time to market and development costs for both the ConAgra IT integration and subsequent projects through its ability to eliminate hard coding within SAP as well as handle B2B and EAI design. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Akamai Services for the High Tech Industry by Akamai Technologies (E-mail this company) Akamai solutions for high tech companies provide a high-quality user experience that improves the success of your online activities. Whether your goal is to increase downloading of electronic software or to drive greater adoption of your B2B portal, Akamai can deliver to your customers faster software and page download times across the globe.  (SERVICE) GO TO DETAILED REPORT

Breakaway BPM - A New Era of Business Process Management by Metastorm February 2008 - (Free Research) This white paper explores how to effectively invest in a Business Process Management initiative. Learn how to gain the real-time visibility necessary for complete lifecycle process management. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Responding to Changing User Requirements with Integrated Tools by FrontRange Solutions Inc July 2008 - (Free Research) View this webinar to find out how Enteo Client Lifecycle is being added to HEAT, Remedy, and Footprints as well as other Service Desk Platforms. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Selecting a Security Plan That Meets Industry Regulations by Bsafe Information Systems August 2008 - (Free Research) Watch this demo and learn about Bsafe’s Enterprise Security Manager. It is an integrated software package providing protection, systems management and auditing that has been designed to achieve compliance with Sarbanes-Oxley, and other regulations. (DEMO) VIEW ABSTRACT | GO TO DEMO

Bloor Report for ISVs: Expand Potential Market and Enhance TCO with Cost Effective Mainframe Integration by DataDirect Shadow November 2008 - (Free Research) DataDirect’s Shadow is well-established mainframe SOA/data integration middleware that has built a leading position in bridging the gap between the mainframe environment and the growing range of other systems, tools and applications. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

In-Service Upgrades Closing the Service Availability Gap by Enea September 2008 - (Free Research) This whitepaper defines the requirements while unraveling the complexities of the complete in-service upgrade process. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Research Listing: Executive Dashboards by Actuate May 2008 - (Free Research) This whitepaper analyzes the importance of executive dashboards. The steps to build an executive dashboard are discussed as well as the target audience and types of information that should be presented in the project. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Podcast: Is automation possible in complex data centers? by CA June 2008 - (Free Research) Listen to this podcast to learn how IT process automation can improve human resource utilization and lower the cost of IT operations in your organization. Listen now and find out how to get started. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Lowering Enterprise Software Total Cost of Ownership through an Enterprise Application Training Platform by OnDemand Software (E-mail this company) March 2007 - (Free Research) This white paper examines the challenge of keeping a lid on enterprise software costs, explores how an effective training platform can help reduce enterprise software TCO and, finally, investigates the necessary components of an effective enterprise software training solution. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Aware IM, version 4.0 by Awaresoft Pty Ltd November 2008 - (Free Research) Check out this demo to see how Aware IM was specifically designed for those who want to quickly create enterprise-grade web-based applications but do not have the time or necessary expertise. (DEMO) GO TO DEMO

How Software Development Organizations Can Improve Application Architecture to Drive Long Term Cost Savings by Coverity, Inc. December 2008 - (Free Research) This webcast will explain the growing role and value of application architecture in software development. Watch now for tips on how to ensure the integrity of application architecture in an agile and waterfall environment. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

WebFOCUS Business Intelligence Application Development & Deployment by Information Builders Inc. (E-mail this company) WebFOCUS development and deployment solutions provide easy-to-use Web-based applications for unlimited numbers of users, tailored to their skill level and preferences regardless of location, as well as flexible and intuitive development tools for building applications.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Simplify the business of doing business: IBS Integrator by IBS, International Business Systems IBS Integrator is multi-platform software that integrates systems, applications, databases, web portals and processes, it automates and connects business processes all along the supply chain in manufacturing, distribution and other industries.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

How to Build Successful Service-Oriented Architecture Applications - IT Briefing by CA May 2008 - (Free Research) This white paper, based on the webcast of the same name, talks about service-oriented architecture and performance tradeoffs that can be made depending on the design patterns that you choose. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Top 10 Reasons for Automated Application Quality Management by CA August 2008 - (Free Research) This paper explores 10 reasons why companies should consider implementing Automated Application Quality Management -- a collection of processes and tools designed to enable predictable, measurable, and optimal application performance and availability. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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