Web, Video and Audio Conferencing | Unified Communications / Voice & Data Convergence | Teleconferencing | Messaging Solutions | Collaborative Tools | Electronic Bill Presentment and Payment (EBPP) | Content Delivery Networks/ Web Application Acceleration | Business Intelligence Solutions | Network Management | Compliance Management/ Sarbanes-Oxley Compliance

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E-Guide: Video Conferencing -- ROI, TCO and QOS by Citrix Online February 08, 2010 - (Free Research) This E-Guide will help you develop plans and polices for video conferencing, ensuring you not only meet user demands and improve collaboration, but also deliver measureable ROI. (EGUIDE) VIEW ABSTRACT | GO TO

Creating Exponential Value Through Intelligent, Enterprise-Wide Web Conferencing Deployments by Microsoft Corporation India Pvt Ltd March 01, 2008 - (Free Research) This paper makes that case that, just like email and telephony, web conferencing should be deployed as part of a regular enterprise-wide toolset. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Next Generation Audio Conferencing by Citrix Online September 10, 2009 - (Free Research) This Wainhouse Research application brief explores the results of a groundbreaking survey on the next generation of audio conferencing. Get acquainted with Web-controlled audio conferencing, including business benefits, real-world impact and recommended best practices. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Eight Pitfalls to High-Quality Video Conferencing by Blue Coat October 22, 2009 - (Free Research) According to a recent Nemertes study, a whopping 75% of companies polled indicate they're putting greater emphasis on video conferencing this year. This confirms our ever-growing trend towards the time- and cost-savings of video conferencing. To successfully deploy video conferencing services, avoid these eight common mistakes. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Controlling the Cost of Audio Conferencing by Citrix Online September 10, 2009 - (Free Research) This Wainhouse Research application brief explores the costs of audio conferencing – specifically whether organizations consider cost to be a problem and what they're doing to control it. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Online IT Training Company Deploys Web Conferencing Service, Saves Time and Money by Microsoft October 01, 2007 - (Free Research) Intelliem provides customized solutions that help companies improve their IT environments and that train workers to use software productively. Intelliem needed a cost-effective Web conferencing service to replace meetings, training sessions, and presentations requiring travel to on-site locations. Microsoft® Office Live Meeting was adopted. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

How WebEx Has Changed Collaboration by Cisco Systems, Inc. December 01, 2009 - (Free Research) Hear how WebEx and its on-demand collaboration, online meeting, web conferencing and video conferencing applications has changed how businesses view collaboration and what companies can expect to see in the future. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Application Delivery Networks -- Enabling Video Ready Networks by Blue Coat October 22, 2009 - (Free Research) This paper takes a look at some of the advantages of video conferencing in terms of both cost savings and time savings, explains some of the problems and challenges in making video conferencing work, and gives advice for making the network ready to accommodate video conferences. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Nota Fiscal Compliance in Brazil : On Demand Service Lowers Risk and Costs by Crossgate February 23, 2010 - (Free Research) According to a new law, Brazilian companies must now comply with Nota Fiscal Eletronica (NF-e). This will gradually replace hard-copy nota fiscals with an electronic counterpart. Since most systems were not designed for such extensive regulation, many companies find it best to leverage a service provider to manage this as an outsourced service. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Complying with Brazil’s Nota Fiscal Electronica (NF-e) by Crossgate February 23, 2010 - (Free Research) According to a new law, Brazilian companies must now comply with Nota Fiscal Eletronica (NF-e). This will gradually replace hard-copy nota fiscals with an electronic counterpart. Since most systems were not designed for such extensive regulation, many companies find it best to leverage a service provider to manage this as an outsourced service. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

E-Invoicing / E-Billing in Europe: Taking the next step towards automated and optimized processes by Crossgate February 18, 2010 - (Free Research) A business can save 1-2% of its turnover by replacing paper invoices and optimizing related processes. Electronic and automated invoice processes can return a savings of 60-80% compared to traditional paper processing. Projects typically result in a payback period of 0.5-1.5 years. This report imparts useful information for achieving these results. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Tips and Tricks: Managing Converged Networks with PacketShaper by Blue Coat October 28, 2009 - (Free Research) On today's converged networks -- where data traffic competes with latency-sensitive applications such as VoIP, video conferencing, and virtual machines -- only the greediest survive and thrive. Watch this webinar to learn about bandwidth issues, network resource allocation, and real-time applications management. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Migration Corner by Cisco Systems, Inc. October 23, 2009 - (Free Research) What are the business benefits, steps, and best practices of migrating legacy communications systems and applications (mobility, desktop clients, presence, contact center, and conferencing)? Ask, share, and learn basics to advanced from your peers, Cisco, and other experts. Help each other while helping yourself! (INFORMATION CENTER) VIEW ABSTRACT | GO TO

Cisco Unified Communications: Unifying Communications Infrastructure by Global Knowledge December 2008 - (Free Research) Cisco's unified communications vision combines individual systems with different communications capabilities into a cohesive, powerful communications ecosystem that allows a business to revolutionize itself overnight. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Repair Technicians Switch from Paper to Mobile Workforce Management Solution by BlackBerry December 2009 - (Free Research) AIS Construction Equipment (AIS), a heavy construction equipment dealership that sells, rents and repairs machinery, was challenged to automate work orders completed by service technicians who repair heavy equipment to accelerate the billing cycle, follow up on sales leads and improve customer service. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Blue Coat Acceleration by Blue Coat June 2009 - (Free Research) Join Mark Urban, Director of Product Marketing for Application and Visibility, for a quick look at acceleration, what are the issues driving the need for WAN Optimization and Acceleration, and how Blue Coat fits in. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Paper-Free AP with SAP® Solutions: Automated Processing of Vendor Invoices by Esker Inc. January 2010 - (Free Research) Businesses running SAP solutions still employ paper-driven Accounts Payable processes. As a result, they are limited in their ability to minimize per-invoice costs, improve productivity, and prevent duplicate invoices. Read this paper to learn about the unique value of a comprehensive platform to streamline Accounts Payable processes. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

5 Keys to Enterprise Cloud Computing by Citrix March 2010 - (Free Research) Cloud computing, sometimes referred to as the “third revolution” in the IT industry, follows the personal computer and Internet “revolutions” and is already transforming the way we think about computing. But what is it? Learn more about the 5 Keys Enterprises need to successfully implement cloud computing in their rigorous environments. (WHITE PAPER) GO TO WHITE PAPER

Routers are Dead; Long Live the Router by Cisco Systems, Inc. November 2009 - (Free Research) Get a firsthand look at the next-gen routers that will enable you to create a truly borderless network, while giving you the convenient, powerful network management features you crave in today’s resource-challenged IT environment. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

As the market turns around... a hot new communications service market emerges by Hewlett-Packard Company November 2009 - (Free Research) Communications as a service (CaaS) is a hot new market that promises to grow quickly. Small and medium businesses (SMBs) that need enterprise-class communications services already do business with service providers. This study focuses on the factors that are driving CaaS and how service providers can take advantage of them. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Ten Questions to Ask Before Choosing an Outsourcing Provider by Advent Software, Inc February 2010 - (Free Research) There are many reasons why outsourcing with Advent OnDemand℠ may be the right answer for your firm. These are just ten of them. Find out why nearly 500 investment management firms have staked their future on our outsourcing services. (WHITE PAPER) GO TO WHITE PAPER

Forrester Research: The Total Economic Impact™ Of Microsoft Unified Communications Products and Services by Microsoft Corporation India Pvt Ltd August 2007 - (Free Research) Unified communications (UC), offers the promise of converging voice, data, and video communication and of eliminating many roadblocks in communication. In conducting these in-depth interviews with Microsoft UC products customers, Forrester found that organizations can achieve significant productivity improvements and cost savings. (ANALYST BRIEF) VIEW ABSTRACT | GO TO

Advanced Consulting Enterprises - Mapping Database Solutions to Your Needs by Oracle Corporation January 2009 - (Free Research) Guardianship Program is involved in all decisions like paying bills, medical treatments, rent for each person in its system and to manage this they implemented an Oracle Database and Oracle Developer Tool. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

eBook: Energy Efficient IT-Chapter 3: Principles of Data Center Infrastructure Efficiency by APC by Schneider Electric February 2010 - (Free Research) Chillers, air handlers, power distribution, backup power - all of the mechanical processes that keep servers running smoothly account for more than half of an IT energy bill. But this is changing. Energy-efficiency best practices and equipment designs are available to help enterprises reduce their data center energy usage. (EBOOK) VIEW ABSTRACT | GO TO

Google Apps - Considerations for IT by Google Apps December 2009 - (Free Research) Tune into this expert podcast to learn why companies have chosen Google Apps to improve their IT infrastructures. Learn which technical and business factors drove one company to adopt this technology. Determine how this technology can be used in your IT environment to improve Web application performance. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

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