Topics Related to Your Search
E-Mail Management
|
E-mail Servers
|
Data and Application Distribution
|
Collaborative Tools
|
Application Lifecycle Management(ALM)
|
Unified Communications / Voice & Data Convergence
|
Application Management and Maintenance
|
Secure Instant Messaging
|
Customer Service (General)
|
Call Center Management
1 - 25 of 500 | Next Page
Too many results? Filter by:
All result types
Software
Services & Resellers
Hardware
Research
The New Math: Double Your Results for Half the Cost with a Cloud-Based Contact Center by Contactual, Inc.
March 02, 2010 - (Free Research) This paper examines the differences between on-premises contact centers and hosted alternatives. It looks at the reasons why on-premises contact centers are becoming obsolete, and offers suggestions for how enterprises can eliminate capital expenditures while increasing customer satisfaction and staying on the forefront of innovation.
Next Generation Messaging Solutions by Dimension Data.
June 30, 2010 - (Free Research) Dimension Data's Next Generation Messaging Solutions can help you to improve the way your organisation communicates. Dimension Data in collaboration with Microsoft and guest speaker IDC invite you to listen to a webinar to discuss the way in which next generation messaging can make your objectives a reality.
Splunk> Operational Intelligence for your data center by Splunk
May 06, 2010 - (Free Research) Splunk> Version 4 is available to download for free. Reduce the time to troubleshoot IT problems and security incidents to minutes or seconds instead of hours or days. Monitor your entire IT infrastructure to avoid service degradation and downtime.
A unified mailbox that works by Dimension Data.
July 01, 2008 - (Free Research) By integrating the latest release of Microsoft® Exchange with IP-based telephony, a new world of integrated messaging unfolds. The potential of a unified mailbox can only be deployed by using expert skills, explains Rudy Gopaul, Solutions Architect at Dimension Data.
Migrating from IBM® Lotus Notes® to Microsoft® Exchange Server by Dimension Data.
June 01, 2010 - (Free Research) There are a number of factors inherent in Lotus Notes environments that can hamper the migration to a next generation messaging environment including: user signatures, legacy applications, difficulties in locating and un-encrypting archived data, and more. This paper provides best practices for migrating from Lotus Notes to Exchange Server.
Analysis: High-Performance Application-centric Storage For Virtualization and Consolidation by Xiotech Corporation
March 01, 2010 - (Free Research) The Xiotech Emprise 5000 storage device and its foundation component, the Xiotech Intelligent Storage Element (ISE), are designed to redefine the construct of a storage foundation building block. The idea is to provide a storage target that delivers application-specific requirements, such as I/O operations per second (IOPS). Read more!
Six Steps to a Successful Microsoft® Exchange Server 2010 Deployment by Dimension Data.
June 2010 - (Free Research) If an organisation wants to realise the full advantages of Exchange Server 2010, it's important to take a systematic approach that includes a thorough understanding of all of the integration points, dependencies and end user profiles. Read this paper for 6 steps to a successful Microsoft® Exchange Server 2010 deployment.
Seven Key Considerations for Successful Deployment of Unified Communications by Dimension Data.
December 2007 - (Free Research) Integrating all forms of communication - from telephony to email, web conferencing to instant messaging (IM) - helps to deliver a richer communications environment that ultimately results in cost savings and productivity increases. Before embarking on such a journey there are a number of elements that require careful consideration.
Architecture, Design, and Construction Part 1 by IBM
May 2010 - (Free Research) Join this briefing to see a demonstration of the IBM Rational Software Development tools focusing on application modeling, design, development and coding.
Principles of Agile Architecture by Rally Software
August 2008 - (Free Research) The benefits of Agile methods are becoming more obvious and compelling. While the most popular practices were developed and proven in small team environments, the interest and need for using Agile in the enterprise is growing rapidly...
5 Levels of Agile Planning: From Enterprise Product Vision to Team Stand-up by Rally Software
August 2008 - (Free Research) Existing agile methods often focus on small, single-team projects, overlooking the broader impact of large programs. This paper outlines a distinct planning framework that has been successful in large-scale agile software development projects and relies..
Best Practices for Implementing Automated Functional Testing by Hewlett-Packard Company
April 2007 - (Free Research) By automating functional testing, you can take major steps forward to improve automated business processes. Your development and QA teams can increase the speed and accuracy, and your IT department can achieve a higher ROI from software projects.
eBook: The New Data Center Imperatives by Dell, Inc. and Intel
December 2009 - (Free Research) Demand for new and upgraded data centers will continue to grow, despite the economic downturn. Careful planning can help IT and finance managers get the most from data center investments and build a flexible foundation for enterprise growth.
Total Cost of Ownership (TCO) of Dell, HP, and IBM Blade Solutions by Dell, Inc. and Intel
October 2008 - (Free Research) This white paper examines the TCO of this blade solution at acquisition and at 1, 3, and 5 years. TCO includes hardware, support, management software, IO virtualization, power, cooling, network ports, and data center space.
10 Red Hat® Linux™ Tips and Tricks by Global Knowledge
December 2008 - (Free Research) Global Knowledge and Red Hat have assembled 10 Tips and Tricks from Red Hat Certified Engineers® (RHCEs) to give you a quick reference guide to help you navigate Red Hat® Linux™ systems.
Reduce the Pain of ERP Upgrades with Better Planning by SAP America, Inc.
June 2007 - (Free Research) This Report offers guidance on developing an overall corporate strategy for maintaining an ERP system by providing practical advice for planning and managing an ERP upgrade project.
Test Management Tools and Techniques by Hewlett-Packard Company
August 2008 - (Free Research) This paper explores the challenges and rewards of test management and provides practical ways to help you implement an organized and structured testing process. It also discusses the benefits of HP Quality Center software.
We are always striving to improve our customer experience. Please notify us if there is a company missing that you feel should be in our directory.