Business Process Management (BPM) | Data Center Management | Service Oriented Architecture (SOA) | Business Process Outsourcing | Availability, Performance and Problem Management | Storage Management | Application Lifecycle Management(ALM) | Disk-based Backup & Storage/ RAID | Virtualization | IT Service Management (ITSM)/ IT Infrastructure Library (ITIL)

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Dispelling 6 Common Myths about On-demand Call Center Solutions by Contactual, Inc. February 11, 2010 - (Free Research) The inability of early prototypes of on-demand contact centers to deliver feasible solutions for contact center users only served to reinforce the superiority of on-premise solutions, creating a number of myths which today have no bearing at all. This paper presents the 6 myths of on-demand call center solutions and debunks them all. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Cloud Computing: What It Is and What It Can Do For You by Global Knowledge March 17, 2010 - (Free Research) Cloud computing is one of the latest computer and business industry buzz words. This paper will discuss the definition of cloud computing, the public or external cloud, the private or internal cloud, the evolution of cloud computing and more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Storage Explained: Cloud Storage Defined by 3PAR October 06, 2009 - (Free Research) Cloud storage is a rapidly growing technology. Read this paper for the latest definitions of cloud storage and cloud service and to more closely examine cloud storage benefits and offerings. (TECHNICAL ARTICLE) VIEW ABSTRACT | GO TO

How Merck Defines Requirements For Application Modernization by Blueprint Software Systems Inc. March 04, 2010 - (Free Research) Join Centerline Partners and Blueprint as they present how a next-generation approach for establishing a requirements framework leveraging Blueprint Requirements Center and HP Quality Center significantly reduces risks associated with application modernization initiatives. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Web Content Management: Why SaaS Matters and Why You Should Care by Clickability, Inc. March 09, 2010 - (Free Research) With the move to on-demand applications has come plenty of mudslinging between traditional off-the-shelf-software proponents and SaaS WCM fans. So, how do buyers separate hype from truth? This paper helps answer that question, creating cohesive definitions, and arming buyers with the right questions to consider when making a WCM purchase. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Forrester White Paper: Assess Your Enterprise Agility (SAP6264) by SAP America, Inc. November 2007 - (Free Research) While firms have used different business strategies to insulate themselves from the effect of change, CEOs are beginning to recognize the need for their firms to become more agile in detecting and making the changes to strategy, operations, and products. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Optimizing Exchange High Availability - A New Approach by Marathon Technologies September 2009 - (Free Research) Businesses of all sizes are using the messaging and collaboration features of Microsoft Exchange to run critical business functions that if lost, can result in severe business disruption. Exchange and Exchange infrastructure components are analyzed in this paper to determine how they can be protected so you can achieve your SLA commitments. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

DCIG Report - Achieve Near-Real Time Backup and Recovery by FalconStor Software September 2009 - (Free Research) The question that enterprise organizations need to answer is, “Which of the many forms of disk-based data protection should they start with?” This paper will help organizations answer that question. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Application Governance In Action - Delivering Value Throughout The Application Lifecycle by Hewlett-Packard Company February 2010 - (Free Research) This white paper makes the case for application governance by extending the definition of application lifecycle and application lifecycle management. It examines the critical roles of metadata, collaboration, and other important aspects of application governance. Additionally, this paper contains four use cases of application governance in action. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Scale Out Storage Architecture: Reaching for the Cloud by Forsythe November 2009 - (Free Research) Organizations concerned about IT budgets, need to be prepared to discuss cloud storage in the near future. The reality is that there are already enterprises using cloud storage effectively. Is it the answer for your organization? It might be--and the intent of this paper is to provide definitions, considerations and insights. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Architecting Enterprise Social Computing for Business Value by NewsGator Technologies October 2008 - (Free Research) This paper builds a model of enterprise social computing by analyzing business goals. It builds the architectural components and the relationships between them by starting from a basic definition of social computing and the most common goals. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Workflow vs BPM 2009 by Lombardi Software December 2009 - (Free Research) Read this paper to learn what the key differences between workflow engines and BPM suites are and how BPM suites can provide benefits to your organization that workflow engines can’t. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Enterprise Private Clouds: Pitfalls to Avoid in 2010 by Surgient January 2010 - (Free Research) In this podcast, learn how to implement a private cloud for your enterprise while avoiding common mistakes. Discover five cloud implementation pitfalls, including delaying a cloud project kickoff. Gain insight into key ways to ensure the success of your own cloud deployment. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Key Business Benefits to Hosting SAP: Increase ROI and Maximize Cost Savings by Freudenberg IT December 2009 - (Free Research) Join Richard Downham, Senior Vice President of Managed Services, Freudenberg IT and Darnell Smith, IT Director, Elster Electricity, in this podcast as they examine the ROI and cost savings customers should expect from hosting SAP. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Virtual Data Center E-Zine - Volume 19: Meeting the Challenges of Virtual System Management by SearchDataCenter February 2010 - (Free Research) Tracking and identifying virtual machines on physical hosts or sorting out the source of I/O bottlenecks requires administrators to do a lot of investigative work. Software management tools can help, but well developed business processes are also important. Learn some tips and tricks to make managing virtual environments a little bit easier. (EZINE) VIEW ABSTRACT | GO TO

Reducing Costs with Efficient Operations: A Fast Track to More Working Capital by SAP America, Inc. July 2007 - (Free Research) Untamed costs can deplete the precious working capital that's critical to your ongoing operations and new expansions. By instituting efficient automated processes throughout your organization, you can reduce waste, unnecessary overtime, and a host of other cost factors. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Microsoft Online Services Business Value by Microsoft June 2009 - (Free Research) Microsoft® Online Services provide businesses with subscription-based Microsoft-hosted online services that offer access to rich communication, collaboration, and productivity applications from anywhere. Read this white paper to learn more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Five Reasons Why System i (IBM iSeries) High Availability Solutions Should Be Considered in Smaller Organizations by Vision Solutions April 2008 - (Free Research) This white paper will provide a review of the core causes and costs of both planned and unplanned downtime and will then provide a detailed discussion of current options for High Availability and Disaster Recovery solutions. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Evaluating and Contracting for Cloud Financials Best Practice Considerations by Intacct Corporation March 2010 - (Free Research) Choosing a cloud computing solution can seem like a daunting task. Where do you start? What questions do you ask? What do you specifically need to look out for? This paper answers these questions and more. Continue reading to learn the best practices for choosing a cloud computing solution. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

New technologies and techniques for integrating SaaS and on-premise applications by Pervasive Software March 2010 - (Free Research) In this podcast, Rick Sherman shares his expert insights on the pros and cons of different approaches to Software as a Service (SaaS) and on-premise data integration, comparing on-premise vs. hosted middleware and internal integration vs. hiring a services provider. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

The New Math: Double Your Results for Half the Cost with a Cloud-Based Contact Center by Contactual, Inc. March 2010 - (Free Research) This paper examines the differences between on-premises contact centers and hosted alternatives. It looks at the reasons why on-premises contact centers are becoming obsolete, and offers suggestions for how enterprises can eliminate capital expenditures while increasing customer satisfaction and staying on the forefront of innovation. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

E-guide-- Endpoint security suites: What to consider before renewal by ESET January 2010 - (Free Research) In this expert e-guide, get tips on what you should consider before choosing, keeping, or upgrading your endpoint security software. Review endpoint security suite management issues, as well as how to negotiate with vendors. (EGUIDE) VIEW ABSTRACT | GO TO

Teleworking in the Cloud: Security Risks and Remedies by Juniper Networks, Inc. May 2009 - (Free Research) Teleworking in the cloud is enjoying a bump in visibility because of hype about cloud computing and the appearance of new software as a service (SaaS) players. Use Gartner's cloud security-planning guidelines to mitigate risks of data loss and exposure when users rely on third-party-hosted applications. (ANALYST BRIEF) VIEW ABSTRACT | GO TO

Desktop Demystified: Server-Centric Client Virtualization Model Reduces Costs While Improving Security and Flexibility by CDW Corporation September 2009 - (Free Research) Client virtualization or Virtual Desktop Infrastructure (VDI) is a server-centric computing model that offers IT the ability to host and centrally manage Virtual Machines while providing end users a full-desktop experience. If you haven’t yet discovered the advantages of a VDI, read this whitepaper and put yourself in command of the desktop. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Altor VF3 Live Demonstration by Altor Networks February 2010 - (Free Research) Altor is the leading provider of security for virtual data centers and clouds. This link provides you with full access to Altor security software running within a VMware environment hosted on our site. (DEMO) VIEW ABSTRACT | GO TO DEMO

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