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Cisco Unified Communications: Unifying Communications Infrastructure by Global Knowledge December 2008 - (Free Research) Cisco's unified communications vision combines individual systems with different communications capabilities into a cohesive, powerful communications ecosystem that allows a business to revolutionize itself overnight. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Networking Transports II: Networking and Connectivity on BlackBerry by BlackBerry June 2010 - (Free Research) Watch this presentation, as a member of the BlackBerry Developers Team from Research in Motion walks through networking and connectivity for BlackBerry. This video aims to show how to leverage networking capabilities within a BlackBerry application. (VIDEO) GO TO

Smartphones Explained by Global Knowledge January 2010 - (Free Research) This paper focuses on the smartphone and why it has become the mobile user's preference for accessing mobile networks and the benefits that can be achieved by using them. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

E-Book: How to Select the Right Call Center Technology by Contactual, Inc. June 2010 - (Free Research) What’s the best way to determine short and long term call center technology requirements? Should you consider outsourcing or using SaaS deployment options? How can you incorporate Web 2.0, social media and mobile technologies into your call center? This e-book on selecting call center technology will help you answer these questions and more! (EBOOK) VIEW ABSTRACT | GO TO

E-Guide: Getting the Unified Communications ROI You Desire by CDW Corporation April 2010 - (Free Research) This e-guide provides tips on where to start and makes a case for why providing a business case for short-term ROI may not be necessary in the near future. (EGUIDE) VIEW ABSTRACT | GO TO

E-Book: Best Practices for Selecting Midmarket ERP Software by IQMS April 2010 - (Free Research) With over 80 different ERP packages available today, determining what’s right for your organization can seem like a daunting task. But, with this e-book you will get advice and best practices for every step of the ERP software selection process. Ensuring you will not get lost in the sea of ERP software. (EBOOK) VIEW ABSTRACT | GO TO

Exchange Server 2010: What's New and What's Changed? by Global Knowledge August 2009 - (Free Research) In this white paper, we will look at some of the key changes that will be revealed with the new version of Exchange and how these changes will impact the messaging environment. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

E-Guide: How to Monitor and Manage Your Data Center Network by Hewlett-Packard Company September 2010 - (Free Research) Check out this expert E-Guide now as it discusses best practices for monitoring and managing your data center network. Uncover why an effective monitoring solution is crucial, must-haves for the best solution and what roadblocks may complicate data center network monitoring. (EGUIDE) VIEW ABSTRACT | GO TO

Next Generation Messaging Solutions by Dimension Data. June 2010 - (Free Research) Dimension Data's Next Generation Messaging Solutions can help you to improve the way your organisation communicates. Dimension Data in collaboration with Microsoft and guest speaker IDC invite you to listen to a webinar to discuss the way in which next generation messaging can make your objectives a reality. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Security Trend Advisory by CDW Corporation March 2009 - (Free Research) Check out this document to learn how to best achieve server security while supporting collaborative platforms. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

New Technology for a Compelling Web Channel Experience: Competition and Social Web Propel Rich Internet Applications by SAP America, Inc. September 2010 - (Free Research) To be successful, companies must work with their software vendors to incorporate advanced technologies into their e-commerce and e-service platforms for improving ease of use, such as RIAs. Read on to learn more about how to reach new markets and gain fresh insights into customer needs through data-based analyses of web interactions. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Mobilizing applications: Best practices for minimizing costs and maximizing ROI by Sybase, Inc. June 2010 - (Free Research) The explosion of smartphones and mobile applications has many business users demanding that their enterprise applications have the same mobile capability and ease of use as their consumer devices. In this e-book, read about the trends affecting mobile SAP deployments and development, and get advice on ensuring successful mobile SAP projects. (EBOOK) VIEW ABSTRACT | GO TO

Delivering Superior Customer Value in Communications Firms: Enabling Optimal Offer Creation for Service Providers by SAP America, Inc. April 2009 - (Free Research) For communications companies - whether focused on telecommunications services or media content - these are challenging times. Markets are saturated with new offerings, and margins continue to diminish. In response, communications service providers (CSPs) are concentrating on improving offers of voice, content, and data services. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Navigating B2B Integration Options for Oracle E-Business Suite by EXTOL International, Inc. June 2009 - (Free Research) This Webcast examines the main B2B integration options facing Oracle E-Business Suite users and explains how to maximize B2B effectiveness and flexibility. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Migrating to Exchange 2010 by Iron Mountain August 2010 - (Free Research) This white paper explores the issues that may arise when migrating to Exchange Server 2010 and how an email archiving solution can be an effective tool for making the move easier and more efficient. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

E-mail Archiving: Preserving End-to-End Chain of Custody by Hewlett-Packard Company - Information Management June 2010 - (Free Research)  Why is the architecture of your e-mail archiving solution so important? Listen to this three part series of short videos featuring Gary Bergo, Master Architect for Hewlett-Packard’s Information Management Group. (VIDEO) VIEW ABSTRACT | GO TO

The Power of Unified Communications and Collaboration by IBM November 2009 - (Free Research) This paper highlights key drivers, benefits and characteristics of effective unified communications and collaboration solutions. It also examines end-to-end IBM UC2 solutions and the advantages organizations can realize by teaming with IBM. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Midmarket Manufacturer’s Guide to Getting Started with ERP by SearchManufacturingERP June 2010 - (Free Research) In this e-book, get more insight into whether your midmarket manufacturing organization would benefit from ERP. Find out how to build a business and get tips for navigating the market and implementing software. Continue reading to learn tips and insight on getting started with ERP in your midmarket organization. (EBOOK) VIEW ABSTRACT | GO TO

Exchange Insider E-Zine - Volume 6: Evaluating Exchange Server in the Cloud by SearchExchange July 2010 - (Free Research) Volume 6 of the Exchange Insider e-zine looks at the economics of running Exchange Server on-premise versus hosting it in the cloud. (EZINE) VIEW ABSTRACT | GO TO

Seven Things to Consider When Developing a Unified Communications (UC) Strategy by Aspect, Inc. August 2010 - (Free Research) UC can increase revenue and enhance customer relationships all while reducing costs, but developing a UC strategy can seem like a daunting task. In light of this, this paper outlines 7 things organizations should consider as they begin to develop a UC strategy. Read on to learn some helpful hints and strategies to ensure a successful UC deployment. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Enterprise Communications: The Next Decade by Aspect, Inc. August 2010 - (Free Research) This paper discusses how enterprise communications will continue to undergo significant changes during the next decade. Continue reading to learn what these changes in enterprise communications could be and what they could mean for your enterprise. You’ll also learn how to prepare for some of these major changes to ensure success for your company. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Customer Communication Management by Pitney Bowes Business Insight July 2010 - (Free Research) CCM helps businesses transform routine business documents into communications that truly enhance the customer experience. CCM is an integrated end-to-end solution that enables companies to create, manage and deliver effective multichannel communications all while reducing the cost of communicating with and providing superior service to customers. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

E-Guide: Data Integration by Oracle Corporation June 2010 - (Free Research) The SearchSOA.com E-Guide: Data Integration provides an expert overview of the role of data integration in SOA development. It discusses the prominent function of data services platforms (DSPs) in an SOA initiative and offers insight into the seven levels of loose coupling that architects should consider when developing this infrastructure. (EGUIDE) VIEW ABSTRACT | GO TO

Seven Key Considerations for Successful Deployment of Unified Communications by Dimension Data. December 2007 - (Free Research) Integrating all forms of communication - from telephony to email, web conferencing to instant messaging (IM) - helps to deliver a richer communications environment that ultimately results in cost savings and productivity increases. Before embarking on such a journey there are a number of elements that require careful consideration. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Virtual Data Center E-Zine - Volume 26: Updating Business Applications for a Virtual Environment by SearchDataCenter August 2010 - (Free Research) When new platforms or technologies appear, data center managers must consider the impact on applications and drive the software development efforts that will keep their businesses competitive. Find out how a more efficient re-design can vastly improve an application's performance when run within a virtual machine. (EZINE) VIEW ABSTRACT | GO TO

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