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DevTest Studio by TechExcel June 09, 2009 - (Free Research) From test case creation, planning and execution through defect submission and resolution, DevTest Studio tracks and manages the complete quality lifecycle. (TRIAL SOFTWARE) GO TO

Blackberry Enterprise Server v4.1 Service Pack 6 by BlackBerry August 2008 - (Free Research) The BlackBerry Enterprise Solution provides push-based access to email; calendar, contacts, tasks and notes; instant messaging; web-based applications and services and enterprise applications. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Cisco, EMC, VMware Virtualizing Exchange 2007: A Validated Architecture by Cisco, EMC, & VMware March 2009 - (Free Research) Working together, Cisco, EMC, and VMware have developed and tested an innovative solution for end-to-end Microsoft Exchange 2007 in a fully virtualized architecture. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Web Security SaaS: The Next Generation of Web Security by Webroot Software, Inc. January 2009 - (Free Research) This paper describes the next generation of Web security. It outlines solutions that focus on increasing security effectiveness and reducing the IT burden; describes the challenges facing many SMB environments; and identifies critical elements for lower-cost, easier-to-manage Web security. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IT Briefing: Cisco, EMC, VMware Virtualizing Exchange 2007: A Validated Architecture by Cisco, EMC, & VMware April 2009 - (Free Research) Working together, Cisco, EMC, and VMware have developed and tested an innovative solution for end-to-end Microsoft Exchange 2007 in a fully virtualized architecture. (IT BRIEFING) VIEW ABSTRACT | GO TO

The State of the Data Integration Market White Paper by Oracle Corporation November 2008 - (Free Research) This white paper reviews the state of the market for data integration for 2008 and 2009. It defines data integration, discusses the trends in the data integration market, and provides lessons learned from real implementations. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Aligning Sales Territories to Enhance Sales Productivity by SAP America Inc April 2009 - (Free Research) Even when times are good, sales force effectiveness commands management attention: after all, the success of the sales force is integral to profitable growth. But in a tough economy, retaining customers and reducing costs become paramount, and thus sales force effectiveness truly takes center stage. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Analyst Paper: Preparing for Convergence: Network and IT Come Together by Alcatel-Lucent June 2008 - (Free Research) This white paper discusses the convergence of IT and networking in the telecommunications industry. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

CRM Your Salespeople Will Love by Oracle Corporation September 2007 - (Free Research) Customer Relationship Management (CRM) can bring enormous benefits to companies, but only if users adopt it. Explore user adoption problems and an overview of the newest CRM features designed to drive ease of use and high rates of user adoption. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Mobile CRM Working the Way Salespeople Work by Oracle Corporation September 2008 - (Free Research) This paper explores how the right mobile CRM application, one designed with the sales staff in mind, can lead to greater sales productivity, reduced costs, shortened sales cycles and increased revenue. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Leveraging WAN Application Delivery Solutions to Accelerate and Secure Your Software-as-a-Service Capabilities by Blue Coat March 2008 - (Free Research) This whitepaper examines the business implications of the SaaS movement, the escalating performance and security expectations, and how a growing number of companies are safeguarding and accelerating these ondemand applications with proxy-based wide-area network (WAN) application delivery solutions. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Decision Matrix: Selecting an ALM Vendor by TechExcel June 2009 - (Free Research) Datamonitor has developed an objective assessment of leading vendors in the application lifecycle management (ALM) domain in order to analyze the technology landscape and underlying competitive dynamics in the market. This report is aimed at providing decision support to enterprises in selecting a vendor based on the strength of its technology.. (WHITE PAPER) GO TO WHITE PAPER

On Demand and Enterprise CRM Integration: An Alternative Approach to Integrating CRM Applications by Cicero Inc. June 2009 - (Free Research) To get the most you can out of your CRM system it needs to be able to communicate with other back-end systems. This paper examines an alternative approach to CRM integration, Desktop Integration, and explores the advantages desktop integration has over more traditional approaches. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Advent Portfolio Exchange Demo by Advent Software, Inc July 2008 - (Free Research) Learn more about this integrated portfolio and client relationship management system: an end-to-end solution for accounting and reporting, client servicing and marketing. (WHITE PAPER) GO TO WHITE PAPER

How Web 2.0 Is Transforming CRM: Leveraging Social Media to Improve the Customer Experience by SAP America Inc January 2009 - (Free Research) Check out this article to learn how SAP is embracing Web 2.0 opportunities for customer relationship management (CRM), from leveraging social computing to building new Web 2.0-based CRM applications. (JOURNAL ARTICLE) VIEW ABSTRACT | GO TO

Oracle CRM On Demand Integration to Siebel CRM by Oracle Corporation April 2009 - (Free Research) Check out this short demo to learn how integrating customer relationship management (CRM) solutions can enhance your company's customer interaction and service across multiple company divisions. (PRODUCT DEMO) VIEW ABSTRACT | GO TO

Oracle and Cast Iron Systems: Delivering an Integrated CRM Experience - Webcast by Cast Iron Systems March 2009 - (Free Research) View this Webcast and complimentary Podcast to discover how you can rapidly synchronize your sales and customer service data with a variety of on-premise and on-demand systems. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Special RSA Online Fraud Report: What to Expect in 2009 and Beyond by RSA, The Security Division of EMC January 2009 - (Free Research) This white paper will review recent online fraud tactics, many discovered or witnessed by RSA, and provide a series of predictions for online fraud trends RSA expects to see in the next 12-18 months. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Worst Practices in Business Intelligence: Why BI Applications Succeed Where BI Tools Fail by Information Builders June 2007 - (Free Research) Discover the 4 worst practices for business intelligence (BI) deployment and gain insight on how to overcome these pitfalls in order to tap into the power of BI. Learn how to achieve success with your departmental or enterprise-wide BI initiatives. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Business Case for Desktop Integration: A practical solution with rapid ROI by Cicero Inc. June 2009 - (Free Research) This paper describes the relationship between desktop integration and customer experience, the business benefits of building a logically integrated structure, and the best architecture for achieving the maximum benefits. It examines two successful implementations where desktop application integration has produced measurable results. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Choosing the Best CRM for Your Organization by Oracle Corporation September 2007 - (Free Research) Explore four Customer Relationship Management (CRM) deployment scenarios and how to choose a CRM solution that will best meet your company's needs today and support your business as it grows and evolves. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Software as a Service Dramatically Improves CRM Success by Oracle Corporation February 2008 - (Free Research) This Yankee Group white paper explores what companies must do beyond software as a service (SaaS) solutions to improve sales effectiveness, increase customer satisfaction and provide a differentiated customer experience. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Application Server Quality: Review Your Assumptions by JBoss, a Division of Red Hat April 2008 - (Free Research) Application development professionals have better platform options to choose from than they might think. In this Forrester Research report, you'll learn about factors you should consider as application platforms evolve, four criteria that application development professionals should examine when selecting application server products, and more... (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Managing Assurance from Customer to Network to Service with Complex Event Processing by Progress Software, Inc. May 2009 - (Free Research) Customers demand services - and can switch providers - faster than ever. Find out how complex event processing (CEP) can accelerate decision-making throughout the value chain, giving you the visibility and control to act in real time. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IDC Report: Complex Event Processing Opportunity Analysis and Assessment of Key Products by Progress Software, Inc. February 2009 - (Free Research) This excerpt of an IDC study examines the market for complex event processing (CEP) and independently profiles Progress® Apama®, which it ranked "Top CEP Innovator." (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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