Business Process Management (BPM) | Business Intelligence Solutions | Application Lifecycle Management(ALM) | Enterprise Resource Planning (ERP) | Customer Relationship Management (CRM) | IT Service Management (ITSM)/ IT Infrastructure Library (ITIL) | Availability, Performance and Problem Management | Product Data Management/ Product Information Management | Application Management and Maintenance | Enterprise Systems Management

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6 Steps to Enterprise Resource Planning Implementation Success by IFS January 2007 - (Free Research) Implementing Enterprise Resource Planning (ERP), Contact Relationship Management (CRM), and Enterprise Asset Management (EAM) is complicated. Here are six simple steps to take to manage that complexity. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Rational Workbench for Systems and Software Engineering: An integrated solution for product and systems lifecycle management by IBM August 2010 - (Free Research) Learn how the IBM Rational® Workbench for Systems and Software Engineering supports the collaboration, workflows, tasks, and management of the work products essential to systems and software engineering. (INFORMATION CENTER) VIEW ABSTRACT | GO TO

Choosing the Best CRM for Your Organization by Oracle Corporation September 2007 - (Free Research) Explore four Customer Relationship Management (CRM) deployment scenarios and how to choose a CRM solution that will best meet your company's needs today and support your business as it grows and evolves. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Surviving and Thriving in the Customer-Driven Age by Oracle Corporation September 2008 - (Free Research) The customer-driven age is upon us and succeeding in this environment requires a new set of goals and a new set of tools. Learn how CRM is the catalyst to transform organizations, empower employees and capitalize on new market opportunities. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Increasing Business Performance: Using Virtualization for SAP Applications on IBM System p Servers by IBM June 2010 - (Free Research) This white paper captures the experiences of six large companies running SAP applications using IBM® System p™ virtualization. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Real World Disaster Recovery by IBM July 2006 - (Free Research) In preparation for disasters, it's critical to have a backup site that can be used if your primary location goes down. Download this article about a new enterprise data center and learn more about protecting your IT infrastructure. (TECHNICAL ARTICLE) VIEW ABSTRACT | GO TO

Simple Ways to Get the Most from Your Blade Environment by HP and Intel December 2008 - (Free Research) Bladed environments have proven their ability to reduce complexity and costs, while also delivering an impressive level of flexibility to help organizations of all types and sizes quickly adapt to evolving requirements and realities. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Architecture, Design, and Construction Part 1 by IBM May 2010 - (Free Research) Join this briefing to see a demonstration of the IBM Rational Software Development tools focusing on application modeling, design, development and coding. (WEBCAST) GO TO WEBCAST

Delivering Value through Best Practice for Systems Engineering by IBM February 2010 - (Free Research) View this webcast to learn how to ensure that stakeholder requirements are met effectively and efficiently; how to achieve early verification through systems model execution; how to ensure effective hand-off to design and implementation activities and much more. (WEBCAST) GO TO WEBCAST

Strategies for PST File Elimination by Iron Mountain October 2008 - (Free Research) This paper reviews Mimosa NearPoint for Microsoft Exchange, a disk-based data management solution which optimizes the storage capabilities of Microsoft Exchange Server. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

A Lifecycle Approach to Systems Quality: Because You Can’t Test in Quality at the End by IBM December 2009 - (Free Research) This white paper looks at approaches for effectively integrating quality management into lifecycle activities and the potential benefits this can deliver for project and business outcomes. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Practical Strategies to Accelerate Business Applications across the WAN by Blue Coat April 2006 - (Free Research) As more IT professionals are turning to application & server consolidation, costs and the importance of performance is growing. This white paper takes a look at acceleration technologies - the challenges, benefits, and techniques of this alternative. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

239% ROI: Database Security & Compliance Case Study by Leading Analyst Firm by Guardium, an IBM Company January 2008 - (Free Research) Download this Forrester commissioned case study and learn how a global F500 company simplified database monitoring for SOX and generated a 239% ROI and 5.9 months payback without impacting performance or requiring changes to their IT infrastructure. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Addressing the challenges of implementing a customer-centric strategy by Infor CRM December 2008 - (Free Research) The need for customer insight and responsiveness to that insight is the foundation and driving rationale for the emerging CRM concept of continuous customer dialogue through multi-channel touchpoints. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Addressing Deployment Challenges in Enterprise Identity Management by Hitachi ID Systems, Inc. June 2010 - (Free Research) This Hitachi ID white paper describes the major challenges in deploying an enterprise identity management (IdM) system, including data cleansing, role engineering and workflow definition and maintenance. The information presented here is derived from hundreds of deployments performed over many years. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Test Management Tools and Techniques by Hewlett-Packard Company August 2008 - (Free Research) This paper explores the challenges and rewards of test management and provides practical ways to help you implement an organized and structured testing process. It also discusses the benefits of HP Quality Center software. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Strategies for Effective Change Management: graduating from version control by Aldon September 2008 - (Free Research) Today's software development process must evolve to meet business demands. This white paper discusses how to align IT processes with overall business needs, ensuring effective software development and deployment. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

5 Keys to a Successful Identity and Access Management Implementation by CA Technologies. December 2007 - (Free Research) An effective Identity and Access Management (IAM) solution is quickly becoming a must-have or enterprise organizations. In this paper learn the five keys to successful identity and access management implementation. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Solution Brief: Top 5 Myths on WAN Optimization by Blue Coat January 2007 - (Free Research) A misunderstanding of the problem within your network can lead to unneeded and costly IT investments, not to mention downtime, data loss, and resource waste. This paper examines five common WAN misperceptions and how to better address them. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Major Considerations for Deploying a Thinly Provisioned Storage Solution by 3PAR November 2007 - (Free Research) IDC believes that thin provisioning is a powerful enabling technology with significant benefits to offer storage administrators looking for higher levels of storage efficiency. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IT as a Service (ITaS): The Death of On-Premises Pre- and Post-Sales Deployments by CloudShare April 2010 - (Free Research) Learn about best practices and top 5 tips for running virtual labs, "CRM for sales engineers and IT," software demos, proofs of concept and evaluations in the cloud ...and why IT as a service (ITaS) is becoming industry standard for technology sales and rollouts. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Augmenting the Value of ERP to Achieve the Perfect Plant by Apriso Corporation September 2008 - (Free Research) This paper reviews multiple compelling issues of establishing and maintaining connectivity to manufacturing operations to achieve the Perfect Plant through an existing ERP system. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

CIO Decisions Ezine Volume 4: Disaster Recovery and Unified Communications by CIO Decisions December 2008 - (Free Research) This eguide explains how Midmarket companies are embracing server virtualization and updating their disaster recovery strategies to ensure they minimize risk-affordably. (EZINE) VIEW ABSTRACT | GO TO

Madness? Mergers, Acquisitions, and Divestitures by SAP America, Inc. October 2008 - (Free Research) This paper discusses why failure happens and how to prevent it by following the overriding best practice in successful acquisitions, mergers, and divestitures: preparedness. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Master Data Management: Extracting Value from Your Most Important Intangible Asset by SAP America, Inc. January 2007 - (Free Research) Effective master data management can save time and money - even enable the capture of incremental revenues, it can also reduce costs while improving customer service. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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