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Workforce Management (WFM) Software: SearchCRM.com Product Directory 2010 Edition by SearchCRM July 13, 2010 - (Free Research) This directory was designed to be a valuable resource for those getting started with research or evaluating vendors in the CRM market.  Inside, you’ll find basic information about the major vendors in the WFM market and the products they sell. Continue reading to find out which products are right for your organization. (ARTICLE) VIEW ABSTRACT | GO TO ARTICLE

Education Goes Virtual: City University of New York pilots application streaming project by Dell, Inc. and Intel December 01, 2008 - (Free Research) At the City University of New York (CUNY), 143 students and six faculty members are tak­ing part in a virtual application streaming pilot - as of September 2008, they can access cam­pus software instantaneously from anywhere via the Internet. Read this case study to learn more! (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Implementing ITIL Using the PMBOK Guide in Four Repeatable Steps by Global Knowledge January 2006 - (Free Research) This white paper provides an overview of the PMBOK® and the key process areas and functions within the IT Infrastructure Library. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Total Cost of Ownership (TCO) of Dell, HP, and IBM Blade Solutions by Dell, Inc. and Intel October 2008 - (Free Research) This white paper examines the TCO of this blade solution at acquisition and at 1, 3, and 5 years. TCO includes hardware, support, management software, IO virtualization, power, cooling, network ports, and data center space. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Managing Risk in a New World: Best Practices for Hedge Funds by Advent Software, Inc May 2010 - (Free Research) This white paper assesses the changing risk paradigm facing hedge funds and identifies a best practices framework to help managers cope with the evolving environment and to manage more effectively within it. (WHITE PAPER) GO TO WHITE PAPER

ManageEngine Password Manager Pro by ManageEngine July 2010 - (Free Research) Password Manager Pro is a secure vault for storing and managing shared sensitive information such as passwords, documents and digital identities of enterprises. (DEMO) VIEW ABSTRACT | GO TO DEMO

Total cost of ownership (TCO) of Dell PowerEdge M710 and HP Proliant BL685c G5 blade solutions. by Dell, Inc. and Intel March 2009 - (Free Research) Enterprises of all sizes are deploying or considering deploying blade systems as a way to consolidate resources and lower their total cost of ownership. Read this white paper to learn about the total cost of ownership (TCO) for the Dell PowerEdge servers. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Malware Report: Can Microsoft Minimize the Damage from Identity Theft? by ESET July 2010 - (Free Research) Matt Grant talks with Randy Abrams about a new internet fraud alert from Microsoft. Unfortunately, fraud alerts are always around. In this podcast, Randy dishes out some advice on how to stay safe with your account information online. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Versant Object Database 8.0.1 Software Development Kit (Trial) by Versant Corp. March 2010 - (Free Research) Managing the persistent state of complex object graphs, empowering agile developers to work more efficiently. Designed for massive scale transactional systems and eliminating processing-intensive O/R mapping layers. (TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

Customer Case Study: Syracuse University Core Infrastructure Services by Altor Networks April 2010 - (Free Research) Read this case study to learn how Syracuse University found a firewall solution for their private cloud of virtualized servers. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

E-Book: Best Practices for Selecting Midmarket ERP Software by IQMS April 2010 - (Free Research) With over 80 different ERP packages available today, determining what’s right for your organization can seem like a daunting task. But, with this e-book you will get advice and best practices for every step of the ERP software selection process. Ensuring you will not get lost in the sea of ERP software. (EBOOK) VIEW ABSTRACT | GO TO

A Complete View Of The Enterprise: Linking Operational And Financial Planning In Global Organizations by SAP America, Inc. May 2008 - (Free Research) In February 2008, CFO Research Services, a unit of CFO Publishing and part of The Economist Group, began a research project with Business Objects, an SAP company, asking senior finance executives to give views on their priorities and challenges around integrating operational and financial planning processes. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

ManageEngine OpManager 8.5 by ManageEngine July 2010 - (Free Research) OpManager helps IT admins quickly identify & resolve network performance problems using built-in troubleshooting tools and provides a single console for monitoring servers (physical & virtual), applications, network devices, bandwidth, WAN links, VoIP etc. (TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

ManageEngine Applications Manager 9.2 by ManageEngine July 2010 - (Free Research) ManageEngine Applications Manager is an availability and performance monitoring software that helps IT Operations and Application Support to ensure high uptime for their business applications in production. (DEMO) VIEW ABSTRACT | GO TO DEMO

Implementation Brief: Active Endpoints’ ActiveVOS BPMS - ENABLING DYNAMIC GROWTH by Active Endpoints, Inc. August 2010 - (Free Research) Western Governors University was facing student management challenges due to a rapid growth state and was looking for a BPM solution that could incorporate human tasks with automated processes. This paper examines the university’s decision to select a model-driven BPMS over a set of non-integrated tools as the foundation for its SOA architecture. (ANALYST BRIEF) VIEW ABSTRACT | GO TO

Desktop Virtualization with Dell and Citrix: Solving the Desktop Lifecycle Management Challenge by Dell, Inc. and Intel July 2009 - (Free Research) This white paper provides analysis and advice on how Dell Virtual Remote Desktop (VRD), a server-hosted desktop virtualization, can deliver substantial benefits, simplifying lifecycle management, and driving ongoing cost and productivity benefits. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The New Microsoft IT Pro Certifications and Exams by Global Knowledge December 2008 - (Free Research) The MCITP assures that anyone possessing Microsoft certification has a breadth of knowledge on various products and is concerned with the network architecture and design. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Specops Deploy 4.0: OS and Software Deployment/Distribution Software - 20 Day Trial by Specops Software August 2010 - (Free Research) Specops Deploy constitutes a complete desktop management solution by providing software and operating systems deployment that helps IT operations ensure simple and automated administration of client computers. (TRIAL SOFTWARE) GO TO

Xiotech Storage Intelligence & Washington University on ISE Virtualization by Xiotech Corporation July 2010 - (Free Research) This podcast discusses how to achieve increased efficiency by implementing VDI best practices and storage tools. Learn how one university utilized storage virtualization and their applications to ensure optimal performance and end user satisfaction. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

TIB Migrates Mission-Critical Application from Mainframe to Windows and Cuts IT Costs by 70% by Micro Focus, Ltd July 2010 - (Free Research) Read this case study to learn how one company moved their application mainframe to a Windows platform and cut costs by 70%. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Maximize Software Cost Savings by License Reharvesting, Recycling & Applying Product Use Rights by Flexera Software August 2010 - (Free Research) This white paper will cover the key components to maximizing software spend and software asset management through license agreements and license types, common product use rights, license reharvesting and recycling, and Example software cost savings scenario. Read this white paper to learn more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Virtual Data Center E-Zine - Volume 25: Software Licensing in a Virtual Environment by SearchDataCenter August 2010 - (Free Research) Stay up to date on the current state of software licensing in a virtual world and learn the guidelines that can help keep your organization out of trouble. Also in this issue, find out how to make the most out of hardware contracts, and separate the fact from the fallacy in cloud computing. (EZINE) VIEW ABSTRACT | GO TO

Information Security Magazine: May 2010 - Data: Do you know where it’s going? by Information Security Magazine May 2010 - (Free Research) This month’s cover story deals with database activity monitoring and how to keep vigilant watch over your data. Other features cover new stealthy and sophisticated malware that aims at hijacking business banking accounts and Windows 7 operating system security improvements. Read on and take a look at all three featured articles and much more. (EZINE) VIEW ABSTRACT | GO TO

E-Book: Creating an Enterprise Content Management (ECM) strategy: Tips and techniques for developing or updating your ECM plan by Perceptive Software August 2010 - (Free Research) This E-book from an ECM expert offers advice on how organizations can apply ECM technology and techniques as well as insight into issues such as how programs can be funded and organized successfully. Learn some of the leading best practices that can help ensure that your organization’s ECM strategy effectively supports your overall business goals. (EBOOK) VIEW ABSTRACT | GO TO

A Comprehensive Approach to Practicing ITIL Change Management by BMC Software, Inc. April 2009 - (Free Research) Mission-critical data processing relies in large part on the automated initiation, execution, management, integration, and recovery of batch-mode IT processing. Read about BMC Software's solution that integrates their batch process automation solution, BMC CONTROL M, with their CMDB solution, BMC Atrium. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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