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Record, Evaluate, Monitor and Archive All Your Customer Interactions For your Cisco Switch by Teleformix July 2008 - (Free Research) Call recording and review are the most effective and efficient ways to ensure your customers receive high quality treatment and accurate information. ECHO™ provides the vehicle for this. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Manage Your Evolving Network with Faster Problem Resolution and Less Manpower with Automated Intelligence by CITTIO September 2008 - (Free Research) The dynamic nature of today's infrastructure makes it impossible to rely only on traditional manual intervention modes and makes the use of intelligent automation a business imperative. Learn how this works in practice in this whitepaper. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

WebFOCUS Business Intelligence Application Development & Deployment by Information Builders Inc. (E-mail this company) WebFOCUS development and deployment solutions provide easy-to-use Web-based applications for unlimited numbers of users, tailored to their skill level and preferences regardless of location, as well as flexible and intuitive development tools for building applications.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Livewire™: Full-Server Protecting and Recovery in Real-Time by Double-Take Software October 2008 - (Free Research) Download this free whitepaper to learn about LiveWire from Double-Take Software a cost effective solution that will keep your second tier servers up-to-date on disk and ready to recover to any physical or virtual machine in just hours or less. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Beyond the Internet: Building Multiplatform Peer-to-Peer Communities by Recursion Software, Inc. October 2008 - (Free Research) Read this white paper to learn the basic technology requirements to enable intelligent apps and prepare your organization for the next generation of community-based software development. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Dell Solutions Overview Guide for Microsoft Hyper-V by Dell, Inc. December 2008 - (Free Research) This Solutions Overview Guide highlights Dell value propositions and provides an overview of Hyper-V, information on Dell hardware support for Hyper-V, and guidance on best practice information to implement Hyper-V in your environment. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

A Guide to Diagnosing .Net Application Errors by AVIcode, Inc. January 2008 - (Free Research) This white paper offers a guide for effectively diagnosing .Net application health problems, code failures and performance bottlenecks. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Efficient collaboration with Lotus Notes and Domino 8 by Red Hat August 2008 - (Free Research) Working with colleagues, customers and partners scattered around the world is becoming more commonplace in many industries. However, this type of communication can be a nightmare if not properly managed. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Best Practices for Remote Support and Services by Citrix Online - GotoAssist July 2008 - (Free Research) After evaluating a number of free and fee-based services, PlumChoice's team selected the Citrix® GoToAssist Web-based support service. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Contact Centers for Dummies by Avaya Inc. November 2008 - (Free Research) This guide provides a high-level approach to the different methodologies with lots of information not only on running contact centers, but also on implementing technology in contact centers in a profitable way. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

An Integrated Approach to Application Delivery by NetScout Systems, Inc. December 2008 - (Free Research) This white paper discusses a more integrated approach to application delivery with the intent of eliminating organization and technological stovetops. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Essential Steps for Troubleshooting .NET Application Problems by AVIcode, Inc. January 2008 - (Free Research) This white paper explores how to troubleshoot common application errors, including crashes and functionality failures, for greater application performance and an optimized end-user experience. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Application Security Whitelisting: Keep the Bad Guys Out - Let the Good Guys In by Lumension Security October 2008 - (Free Research) Listen to this podcast to learn how to manage known and unknown applications, find out why implementing multiple layers of protection is beneficial and to discover the benefits of flexibility in managing authorized program. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Benchmarking Strategies for Application Acceleration by Akamai Technologies March 2008 - (Free Research) This paper introduces you to the issues involved in wide-area application slowdowns. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

ROC Maestro for Open Systems by ROC Software ROC Maestro for Open Systems, a key component of the ROC Enterprise Suite™, provides a very easy method for scheduling and managing workloads, processes, dependencies and events across complex, heterogeneous IT environments.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Worst Practices in SOA Implementation: Why Service-Oriented Architectures Fail by Information Builders Inc. (E-mail this company) October 2007 - (Free Research) Service-oriented architecture (SOA) enables different programs, applications, and tools to interact via self-contained services that do not depend on the context or state of the other service. This white paper provides insight into the top-four worst practices for SOA integration, and how to avoid and/or overcome these worst practices. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Fact or fiction: The security risks of cloud computing by Websense, Inc. November 2008 - (Free Research) Check out this expert podcast and learn about the benefits of cloud computing and SaaS and get tips for addressing the security challenges of these business options. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Presentation Transcript: Questions about Solid State Storage Technology by Sun Microsystems, Inc. December 2008 - (Free Research) This document is based on a Sun Microsystems/TechTarget Webcast entitled "Questions About Solid State Storage Technology." (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IT Automation: Moving IT from Panic Mode to Managed Mode by Kaseya April 2008 - (Free Research) IT automation provides the means to maximize IT investments and align them with business objectives. Read this white paper to learn more about IT automation and why your clients must understand the need for this strategy and why it is being used today. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Exchange 2007 Management by Quest Software Quest's expertise in migration and management combined with Exchange Server 2007 ensures a stable, secure and manageable e-mail platform. Our Solutions cover the entire messaging lifecycle from planning and analysis through migration and management.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

What you Need to Know about Launching Network Systems Management Solutions by CITTIO September 2008 - (Free Research) This whitepaper examines the management issues of Big 4 NSM mega-suites (namely HP OpenView, IBM Tivoli, CA Unicenter and BMC Patrol) and discusses how a 21st century NSM solution can make your Operations team more productive. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Lowering Enterprise Software Total Cost of Ownership through an Enterprise Application Training Platform by OnDemand Software (E-mail this company) March 2007 - (Free Research) This white paper examines the challenge of keeping a lid on enterprise software costs, explores how an effective training platform can help reduce enterprise software TCO and, finally, investigates the necessary components of an effective enterprise software training solution. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Presentation Transcript: Second Generation Application Delivery by NetQoS, Inc. December 2008 - (Free Research) In this document, based on a NetQoS/TechTarget webcast, Jim Metzler quantifies the factors that impact application performance and management and identifies the emerging set of issues that networking pros will need to respond to. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Improving Application Performance with WAN Emulation by Shunra Software June 2008 - (Free Research) Find out how enterprise decision makers have their developers use WAN emulation tools to improve the performance of applications, plan for change and improve the relationship between the application groups and the network group. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Selecting a Security Plan That Meets Industry Regulations by Bsafe Information Systems August 2008 - (Free Research) If you don't have a plan to achieve compliance with Sarbanes-Oxley, PCI, the Canadian Bill 198, HIPAA, Basel II, and other regulations, you need an approach that can provide powerful protection, systems management and auditing features. (DEMO) VIEW ABSTRACT | GO TO DEMO

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