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Worst Practices in SOA Implementation: Why Service-Oriented Architectures Fail by Information Builders Inc.
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October 2007 - (Free Research) Service-oriented architecture (SOA) enables different programs, applications, and tools to interact via self-contained services that do not depend on the context or state of the other service. This white paper provides insight into the top-four worst practices for SOA integration, and how to avoid and/or overcome these worst practices.
Contact Centers for Dummies by Avaya Inc.
November 2008 - (Free Research) This guide provides a high-level approach to the different methodologies with lots of information not only on running contact centers, but also on implementing technology in contact centers in a profitable way.
Invest and Innovate Today, Grow Your Business Tomorrow by SAP America Inc
December 2008 - (Free Research) Learn how integrated software solutions help you invest and innovate to sustain your company's growth by differentiating products and services keeping your costs down and prices competitive and more.
SOA and BPM: Achieving Alignment of Business and IT Objectives by Metastorm
May 2008 - (Free Research) This white paper explores the steps necessary for implementing a collaborative SOA. Discover the tools essential for to combining the strategic advantages of BPM with SOA to align IT initiatives with business objectives.
ROC Maestro for Open Systems by ROC Software
ROC Maestro for Open Systems, a key component of the ROC Enterprise Suite™, provides a very easy method for scheduling and managing workloads, processes, dependencies and events across complex, heterogeneous IT environments.
Decision Services: The Next SOA Challenge by ILOG, Inc. (BRMS)
April 2008 - (Free Research) This white paper discusses the issues associated with decision services in an SOA strategy, highlighting how business rule management systems can be used to overcome these challenges.
Breakaway BPM - A New Era of Business Process Management by Metastorm
February 2008 - (Free Research) This white paper explores how to effectively invest in a Business Process Management (BPM) initiative. Learn how to gain the real-time visibility necessary for complete lifecycle process management.
Is a Data Warehouse the Only Option for Business Intelligence? by Information Builders Inc.
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October 2007 - (Free Research) While data warehouses are important for many types of analytical systems, they aren’t always necessary. Building a data warehouse can dramatically increase the cost of a BI project. This paper describes data warehouses, along with many other options for placing relevant, timely information in the hands of business users.
Oracle SOA Suite and Enterprise Portals by Oracle Corporation
November 2008 - (Free Research) This white paper examines how SOA can enhance your infrastructure to improve your ability to predict and respond to change, enhance productivity, simplify your IT environment and leverage existing investments.
Building Simple Business Mashups by SERENA Software, Inc.
August 2008 - (Free Research) Join Master Masher Summer Ficarrotta as she shows you how to create simple Business Mashups, which allow you to create a lot of new possibilities in your work environment.
Exchange 2007 Management by Quest Software
Quest's expertise in migration and management combined with Exchange Server 2007 ensures a stable, secure and manageable e-mail platform. Our Solutions cover the entire messaging lifecycle from planning and analysis through migration and management.
Software as a Service Dramatically Improves CRM Success by Oracle Corporation
August 2008 - (Free Research) This Yankee Group white paper explores what companies must do beyond software as a service (SaaS) solutions to improve sales effectiveness, increase customer satisfaction and provide a differentiated customer experience.
Uniting IT with Business through ITSM: Oracle Leads the Charge by Oracle Corporation
February 2008 - (Free Research) Investigating the tangible business results using ITSM, this Aberdeen Research Brief highlights Oracle's Upgrade Management Service as a solution enabling organizations to unify business and IT with the shared goal of delivering value to the customer.
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