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FAMIS Mobile for Maintenance Management by FAMIS Software, Inc., An Accruent Company December 2008 - (Free Research) FAMIS Mobile for Maintenance Management delivers the next generation of mobile software for automating field workers. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

FAMIS Occupancy Management by FAMIS Software, Inc., An Accruent Company December 2008 - (Free Research) FAMIS Occupancy Management provides true enterprise level space management by consolidating facility related data usually scattered over diverse departments of an enterprise. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Cineca Case Study - High Performance Computing, Blades, MDS by Cisco Systems, Inc. October 2008 - (Free Research) Read this case study to learn more about how Cineca uses Cisco HPC, blade switching, and SAN technologies to reduce increase ROI and reduce maintenance costs and demand on resources. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

PODCAST: The Latest Trends in SaaS and On-Premise Application Integration by Cast Iron Systems November 2008 - (Free Research) In this program, we'll focus on the latest technologies being used to facilitate communications between cloud-based applications, such as SaaS integration appliances, virtual appliances and cloud-based integration. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Contact Centers for Dummies by Avaya Inc. November 2008 - (Free Research) This guide provides a high-level approach to the different methodologies with lots of information not only on running contact centers, but also on implementing technology in contact centers in a profitable way. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Latest Trends in SaaS and On-Premise Application Integration by Cast Iron Systems November 2008 - (Free Research) In this program, we'll focus on the latest technologies being used to facilitate communications between cloud-based applications, such as SaaS integration appliances, virtual appliances and cloud-based integration. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Trends and Transformation Impact within the OSS/BSS Marketplace by Alcatel-Lucent June 2008 - (Free Research) Johanne discusses the current trends in the $20 Billion communication software market place with particular emphasis on business and operations support systems, also known as OSS/BSS. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

A Service Providers Guide to Accelerating and Monetizing Service Innovation by Alcatel-Lucent September 2008 - (Free Research) A Service Delivery Environment (SDE) streamlines service creation, provisioning and management processes and enables efficient service agility, blending and personalization for a user-centric experience. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Efficient collaboration with Lotus Notes and Domino 8 by Red Hat August 2008 - (Free Research) Working with colleagues, customers and partners scattered around the world is becoming more commonplace in many industries. However, this type of communication can be a nightmare if not properly managed. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Bloor Report for ISVs: Expand Potential Market and Enhance TCO with Cost Effective Mainframe Integration by DataDirect Shadow November 2008 - (Free Research) In this report, learn how Shadow v7 <b>expands the range of SOA and data connectivity options</b> available to existing System z mainframe users. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Best Practices for Remote Support and Services by Citrix Online - GotoAssist July 2008 - (Free Research) After evaluating a number of free and fee-based services, PlumChoice's team selected the Citrix® GoToAssist Web-based support service. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Research Listing: Executive Dashboards by Actuate May 2008 - (Free Research) This whitepaper analyzes the importance of executive dashboards. The steps to build an executive dashboard are discussed as well as the target audience and types of information that should be presented in the project. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Customer Insight: Many Organizations Desire It, yet Few Really Possess It by Siperian, Inc. October 2008 - (Free Research) This whitepapr explains how real customer insight is possible with a category of software known as Master Data Management [MDM]. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

A Guide to Diagnosing .Net Application Errors by AVIcode, Inc. January 2008 - (Free Research) This white paper offers a guide for effectively diagnosing .Net application health problems, code failures and performance bottlenecks. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Essential Steps for Troubleshooting .NET Application Problems by AVIcode, Inc. January 2008 - (Free Research) This white paper explores how to troubleshoot common application errors, including crashes and functionality failures, for greater application performance and an optimized end-user experience. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Invest and Innovate Today, Grow Your Business Tomorrow by SAP America Inc December 2008 - (Free Research) Learn how integrated software solutions help you invest and innovate to sustain your company's growth by differentiating products and services keeping your costs down and prices competitive and more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Pilgrim's Pride Cuts IT Costs of ConAgra Acquisition Using SEEBURGER to Speed B2B & SAP Integration by SEEBURGER, Inc. October 2008 - (Free Research) Read how SEEBURGER's B2B Gateway and SAP Connector reduced time to market and development costs for both the ConAgra IT integration and subsequent projects through its ability to eliminate hard coding within SAP as well as handle B2B and EAI design. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Record, Evaluate, Monitor and Archive All Your Customer Interactions For Your Avaya Switch by Teleformix July 2008 - (Free Research) ECHO™ provides the vehicle for focused customer experience management through real-time call monitoring and agent performance evaluations. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Record, Evaluate, Monitor and Archive All Your Customer Interactions For your Cisco Switch by Teleformix July 2008 - (Free Research) Call recording and review are the most effective and efficient ways to ensure your customers receive high quality treatment and accurate information. ECHO™ provides the vehicle for this. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Getting the Most from System z: Redefining Mainframe Economics with the Specialty Engines by DataDirect Shadow November 2008 - (Free Research) In the current market, insurers-and all companies, are looking for ways to cut costs and to be more efficient. This report is a high-level survey of some vendors that are known to be helping clients. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Overcoming Mobile Fragmentation: Building Applications for Multiple Operating Systems by Recursion Software, Inc. October 2008 - (Free Research) It's a growing nightmare to build applications that run on different operating systems and maintain some degree of compatibility and interoperability. This paper discusses some challenges and trade-offs developers make and highlights one solution. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

What you Need to Know about Launching Network Systems Management Solutions by CITTIO September 2008 - (Free Research) This whitepaper examines the management issues of Big 4 NSM mega-suites (namely HP OpenView, IBM Tivoli, CA Unicenter and BMC Patrol) and discusses how a 21st century NSM solution can make your Operations team more productive. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Intelligent Customer Routing: A New Architectural Approach to Intelligent Customer Service by Avaya Inc. June 2008 - (Free Research) Avaya Intelligent Customer Routing improves customer service and acts as the bridge between the past and the future while addressing key management and IT needs by providing a more flexible and adaptable architecture. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

SOA and BPM: Achieving Alignment of Business and IT Objectives by Metastorm May 2008 - (Free Research) This white paper explores the steps necessary for implementing a collaborative SOA. Discover the tools essential for to combining the strategic advantages of BPM with SOA to align IT initiatives with business objectives. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Benchmarking Strategies for Application Acceleration by Akamai Technologies March 2008 - (Free Research) This paper introduces you to the issues involved in wide-area application slowdowns. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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