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Voice over Internet Protocol (VoIP) Phone Hardening-- Part I by Global Knowledge May 01, 2009 - (Free Research) This paper presumes that your enterprise already has a data network security policy in place. It examines the many different settings that are available to help secure the Cisco IP Phones from potential hacker attacks, and it looks at a selection of Cisco secure infrastructure technologies that are especially useful for protecting voice systems. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Drive Marketing ROI in the Cloud with Microsoft Dynamics CRM Online by Microsoft August 23, 2010 - (Free Research) Attend this webcast to see Microsoft Dynamics CRM Online in action, including integration to Microsoft Business Productivity Online Services (BPOS), and learn about customers who have used Microsoft Dynamics CRM Online to address topics including Internet marketing and Web-to-lead capture. (VIDEO) VIEW ABSTRACT | GO TO

Strategic Considerations for Evaluating Enterprise Performance Management Solutions by IBM October 22, 2009 - (Free Research) Read this paper to learn about current market trends in Enterprise Performance Management solutions. There are many investment strategies organizations must evaluate in order to best take advantage of the technological innovations. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Choosing the Best CRM for Your Organization by Oracle Corporation September 2007 - (Free Research) Explore four Customer Relationship Management (CRM) deployment scenarios and how to choose a CRM solution that will best meet your company's needs today and support your business as it grows and evolves. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Datacenter Design: Optimizing Networks for Evolving Traffic by Juniper Networks, Inc. May 2010 - (Free Research) Datacenter design is going through a fundamental shift that reflects the growing IT trends toward distributed applications and virtual computing. New computing models require flatter, more flexible networks that are able to handle unpredictable traffic patterns. Read this Q&A to learn more about keeping up with evolving traffic patterns. (ANALYST BRIEF) VIEW ABSTRACT | GO TO

The Rise of Collaboration in the Budgeting Process by Tagetik Software June 2010 - (Free Research) Learn how companies can use social software in combination with Business Intelligence applications to improve decision-making in key business processes.Watch this webcast presented by Tagetik, Microsoft and featuring Gartner as new collaboration strategies and methodologies for budgeting and forecasting are introduced. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

5 Low Cost Tips for Protecting Exchange from Downtime by Marathon Technologies July 2010 - (Free Research) Windows Server applications are at the very core of small and mid-size business operations, powering everything from the essential Exchange email server and mobile/remote email access, to critical order processing applications and customer databases. Watch this webcast to learn more. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

The IT Manager's Role in Proactive Information Retention and Disposition Management: Balancing eDiscovery and Compliance Obligations with IT Operational and Budget Constraints by Iron Mountain Digital March 2010 - (Free Research) This IDC White Paper discusses the practical approaches the IT organization must consider so that it can effectively execute on the corporation's compliance and eDiscovery objectives while still meeting the IT organization's budget, application performance, and service-level objectives. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Unified Budget Planning and Consolidation by SAP America, Inc. March 2010 - (Free Research) Learn how to plan, forecast and budget more effectively with SAP BusinessObjects Planning and Consolidation, bringing order to business planning processes and offering embedded support for financial consolidation. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Application Modernization And Migration Trends In 2009/2010: Are You Leveraging or Missing an Opportunity? by BluePhoenix Solutions June 2010 - (Free Research) BluePhoenix Solutions commissioned Forrester Consulting to survey the attitudes of firms in North America about their plans for application modernization and migration in the 2009/2010 time frame and beyond. This analyst report describes the key results of the survey and what they mean for you and your company. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Developing for the Future - The New Trend for Hosted VXML by West Interactive June 2010 - (Free Research) By taking advantage of the Voice XML platform (VXML) to manage infrastructure scale and support, companies are freeing up IT dollars and resources to focus on creating best-in-class customer experiences using IVR applications. This webinar will provide you with key information necessary to execute a comprehensive PaaS strategy using VXML. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Qos: What Is It? Why Do We Need It? by Global Knowledge December 2008 - (Free Research) QoS can be used in converged networks to provide voice packets priority access to resources, or it can be used to differentiate data packets from different application stream and provide access to resources according to policy. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Presentation Transcript: Developing for the Future - The New Trend for Hosted VXML by West Interactive July 2010 - (Free Research) By taking advantage of the Voice XML platform (VXML) to manage infrastructure scale and support, companies are freeing up IT dollars and resources to focus on creating best-in-class customer experiences using IVR applications. This transcript will provide you with key information necessary to execute a comprehensive PaaS strategy using VXML. (PRESENTATION TRANSCRIPT) VIEW ABSTRACT | GO TO

Podcast: Developing for the Future - The new trend for Hosted VXML by West Interactive July 2010 - (Free Research) By taking advantage of the Voice XML platform (VXML) to manage infrastructure scale and support, companies are freeing up IT dollars and resources to focus on creating best-in-class customer experiences using IVR applications. This podcast will provide you with key information necessary to execute a comprehensive PaaS strategy using VXML. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Realizing Secure Networks By Overcoming Complexity: The Proteus IP Address Management System by BlueCat Networks August 2010 - (Free Research) Manual or home grown solutions to tackle IP address management often fall short and carry a high cost associated with labor-intensive processes and knowledge transfer. Read this paper to find out more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Software Asset Management: Taming the Wild Beast by CA Technologies. September 2010 - (Free Research) Join this webcast for an informative session that will address the myriad of considerations associated with designing and implementing a successful Software Asset Management (SAM) program, including recommended approaches to mitigate risks and ensure program success. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Project Liberate: An IBM Complimentary Consulting Engagement to Help Customers Understand Alternatives when Negotiating a Microsoft Enterprise Agreement by IBM June 2010 - (Free Research) Project Liberate, a no-charge service offering from IBM, specializes in identifying opportunities for reducing the expenditure on Microsoft licensing. This whitepaper captures the lessons learned from various Project Liberate engagements worldwide and presents best practices from these case studies as well as advice on negotiating strategies. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Open Source Data Integration: Learn to Address Limitations and Reduce Costs by Talend August 2010 - (Free Research) With pressure on IT budgets, interest in open source data integration technology is growing yet implementations of open source data integration tools are rare compared with commercial deployments. Read this e-guide and learn to address such limitations and make open source data integration an attractive, lower-cost option for your organization. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Understanding Data Centers and Cloud Computing by Global Knowledge March 2010 - (Free Research) While some larger organizations continue to manage internal data center, many business managers are able to increase service levels, cover more users, and lower response times by outsourcing their out-dated server farms to third-party data centers and cloud computing providers. This white paper will define data centers and explore cloud networking. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Practical Recommendations for Data Migration - A White Paper by Bloor Research by Talend February 2009 - (Free Research) Data migration can be defined as transferring of data between storage types, formats or computer systems, it is required when organizations or individuals change computer systems or upgrade to new systems. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Finding an Upside in the Downturn with Data Quality by DataFlux Corporation January 2010 - (Free Research) This paper explores how a rigorous data quality program is now a business imperative rather than a luxury. Implemented correctly, it not only gives organizations the agility to better ride out the current recession but also raises their competitiveness when the economy recovers. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Webcast: Power Your Innovation and Save Money Now with IBM Rational Development Solutions for Power by IBM March 2010 - (Free Research) Watch this webcast to learn how IBM Global Account achieved project payback within one year. Within this time they successfully migrated architects, project managers and testers across 31 projects to Rational solutions and achieved productivity savings of several million dollars. (WEBCAST) GO TO WEBCAST

Calculating Earned Business Value for an Agile Project by CollabNet July 2010 - (Free Research) In this paper, CollabNet’s Dan Rawsthorne defines Earned Business Value (EBV), a new metric for Agile projects that replaces standard Earned Value Analysis (EVA) metrics. With EBV, Agile teams see a clearer picture of a project’s progress, which can be used to strategically adapt to evolving business conditions. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Interoperating with Cisco Systems: Hands-On Look at Configuring D-Link and Cisco for Seamless Savings by D-Link July 2010 - (Free Research) The best network design invariably is multi-vendor. That is even more true in an era of constrained budgets where sticking with your existing vendor brings with it not only a price premium, but also the continuation of proprietary approaches. Read this whitepaper to learn more about D-Link's interoperability benefits with Cisco systems. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Stay on Guard: Security Breach Recovery Costs Are Higher Than You Think by CDW Corporation March 2009 - (Free Research) The cost of recovering from a security breach can be quadruple the cost of preventing one. Read this paper to learn how to proactively address security concerns in your enterprise. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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