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The Challenge to Achieve Perfect Order Management by SAP America, Inc. January 23, 2009 - (Free Research) Superior order management can be a competitive edge across the board, improving customer satisfaction and retention as well as your bottom line and top line. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Paper-Free AP with SAP® Solutions: Automated Processing of Vendor Invoices by Esker Inc. January 18, 2010 - (Free Research) Businesses running SAP solutions still employ paper-driven Accounts Payable processes. As a result, they are limited in their ability to minimize per-invoice costs, improve productivity, and prevent duplicate invoices. Read this paper to learn about the unique value of a comprehensive platform to streamline Accounts Payable processes. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Workflow vs BPM 2009 by Lombardi Software December 18, 2009 - (Free Research) Read this paper to learn what the key differences between workflow engines and BPM suites are and how BPM suites can provide benefits to your organization that workflow engines can’t. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Due Diligence - Why it’s key to your Avaya-Nortel Enterprise by Interactive Intelligence, Inc. March 15, 2010 - (Free Research) In this Needs Assessment will assist by comparing and exploring different scenarios, considering costs, logistics, and risks with each. You will assess the current infrastructure for VoIP-readiness and demo the latest technology available and see the possible “fit” for your organization. Read now to find out more! (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Restore Order from Chaos for Patch Management: The Value of Host IPS in a layered Endpoint Security Solution by McAfee, Inc. September 07, 2008 - (Free Research) This white paper provides insights into how host intrusion prevention systems deliver business value to enterprises, provide protection against zero-day threats, give IT time to test and deploy patches, and realize IT operational cost savings via centrally managed security and visibility of all endpoint security layers through a single console. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Case Study: Tomax leverages open source Business Intelligence to bring critical information access to retail operators by JasperSoft March 09, 2010 - (Free Research) In the retail world, success depends on continuous, rapid-fire decision-making based on accurate information. Enterprise retail management solutions must include a robust reporting framework and analytics capabilities. Read this paper to learn how Jaspersoft technologies enabled Tomax to achieve complete, cost-effective information delivery. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Augmenting the Value of ERP to Achieve the Perfect Plant by Apriso Corporation September 2008 - (Free Research) This paper reviews multiple compelling issues of establishing and maintaining connectivity to manufacturing operations to achieve the Perfect Plant through an existing ERP system. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

20 Steps to Delivering the Perfect Order by Esker Inc. March 2010 - (Free Research) Perfect order management starts with perfect processes, which can help consolidate apps and free up capital. In this podcast, discover 20 steps to delivering the perfect order and learn other tips that can help your organization take a process-view of order fulfillment from expert Ray Wang. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Learn to Improve SAP Order Management and Retain Customers in Today’s Tough Economy by Esker Inc. July 2009 - (Free Research) This paper will present the challenges businesses face in implementing effective order management and will help in overcoming these challenges. You will learn the benefits of the Esker Platform over its competitors and be presented with a case study documenting companies that implemented the Esker platform to beat their order management problems. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

TrueCommerce Case Study: TrueCommerce’s EDI System Dramatically Improved CASMED’s Order Processing Productivity by TrueCommerce, Inc. February 2010 - (Free Research) Read this case study to learn how to deploy an easy-to-use, well-supported and cost-effective EDI solution to interface with an existing Microsoft Dynamics™ GP business system. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Infor - ERP SyteLine by Infor September 2008 - (Free Research) Infor ERP SyteLine spans the business of manufacturing to align supply with demand and support the business and operational challenges of manufacturers. Download this demo to get a better understanding of how this software can benefit your company. (DEMO) VIEW ABSTRACT | GO TO DEMO

Repair Technicians Switch from Paper to Mobile Workforce Management Solution by BlackBerry December 2009 - (Free Research) AIS Construction Equipment (AIS), a heavy construction equipment dealership that sells, rents and repairs machinery, was challenged to automate work orders completed by service technicians who repair heavy equipment to accelerate the billing cycle, follow up on sales leads and improve customer service. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Infor - ERP VISUAL by Infor September 2008 - (Free Research) Infor ERP VISUAL combines affordability and deep functionality, and is ideal for high growth, mixed-mode manufacturers who need a modular solution. Learn why more than 4,000 businesses trust Infor ERP VISUAL to run their operations. (DEMO) VIEW ABSTRACT | GO TO DEMO

The Business Value of Pervasive BI by SAP America, Inc. February 2010 - (Free Research) This Aberdeen Analyst Insight draws on three discrete data sets in order to examine the business value of making access to BI more pervasive across the enterprise. The data shows that users taking such an approach have overcome a number of organizational challenges in order to drive significant business performance enhancements. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

FROM SOA TO SAAS: How SaaS Is Driving New Opportunities in Application and Data Integration by Pervasive Software January 2010 - (Free Research) With IT budgets being reduced, software-as-a service (SaaS) is becoming more attractive as a tool for companies handling data and application integration. Read this report from the 451 Group to learn about the benefits of SOA vs. SaaS, projected growth of this software segment, and read about the key vendors that provide Saas integration. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Six Tips for Reducing Downtime in Travel and Transport by Marathon Technologies February 2010 - (Free Research) Whether it's a security system, baggage handling application, order or vessel tracking downtime to applications supporting travel and transportation can throw off precisely timed schedules for travelers and shipments alike. This paper outlines six key tips for keeping travel and transportation logistics applications running without interruption. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Managing Operator Networks as an Outsourcing Service by Alcatel-Lucent November 2009 - (Free Research) Communications service providers are increasingly looking at vendors as partners to help them provide a new generation of managed services. This new trend has advantages for customers, service providers, and vendors that have the expertise on staff to handle increasingly complex network services. Read this eGuide to learn more. (EGUIDE) VIEW ABSTRACT | GO TO

Tech Horizons: ASG's metaCMDB, The Technology That Rocks by ASG Software Solutions July 2009 - (Free Research) Read this paper to learn how a challenging business climate can create an opportunity for many enterprises to revisit how IT supports the need for improved business productivity. Better, more efficient IT is often required. This streamlining of IT demands better and more accurate IT management processes in order to reduce waste. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

BlackBerry Solution Helps Municipality Become Model of Facilities Management by BlackBerry December 2009 - (Free Research) The City of Hamilton deployed NOMAD, an application from Horizant, for BlackBerry smartphones, which mobilizes the way facilities management is handled. The solution is designed to automatically push out work orders from the City of Hamilton's back-end database which are then received by tradespeople on their BlackBerry smartphones. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Magic Quadrant for Communications Outsourcing and Professional Services, Worldwide by Dimension Data March 2010 - (Free Research) This Magic Quadrant, published on March 3rd, 2010 and authored by Eric Goodness, examines 17 vendors of IT services for business communications systems worldwide. Use it to find the right providers for your needs related to communications-centric managed service and outsourcing relationships or project-based professional services engagements. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Tips for Managing ERP Software Vendors during the Software Selection Process by Panorama Consulting Group November 2009 - (Free Research) It is often said that desperate times call for desperate measures. In recent months, this is certainly the case for some ERP vendors. The good news, however, is that there are ways to manage ERP software vendors to ensure a fair, consistent, and unbiased selection process for your organization. Read on to learn what they are. (ANALYST BRIEF) VIEW ABSTRACT | GO TO

Communications Leader Videotron Hopes to save $1.6 Million by Automating Service Calls on Blackberry Smartphones by BlackBerry February 2009 - (Free Research) Encumbered by paper-based work orders and instructions relayed verbally, Cable TV company Videotron needed a solution that helped manage service requests in a way that cut costs and service call mistakes. They chose a wireless solution from Blackberry that automates all administrative steps involved in handling a service call. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Agent-less Architecture - Beyond Simple Systems Monitoring by Hewlett-Packard Company March 2010 - (Free Research) This webcast explores monitoring challenges that IT pros face.  Gain insight into how to streamline your processes and improve monitoring efficiency. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Reversing the Requirement for Storage Growth — IBM Consolidates and Simplifies Tier-2 Storage by IBM February 2009 - (Free Research) IBM recognizes the need to not only consolidate data center storage, but also to reduce the amount of array capacity required to store multiple copies of business-critical information. Read this article for information on how data center storage issues can be addressed using innovations such as data deduplication. (TECHNICAL ARTICLE) VIEW ABSTRACT | GO TO

EMA Radar Report: Which Workload Automation Vendors are Best? by BMC Software, Inc. February 2010 - (Free Research) Read how Enterprise Management Associates evaluates the workload automation offerings of BMC, CA, IBM, ASG, and several others. Hint: the report concludes, "BMC has the strongest product overall, scoring above average on functionality and higher than any other vendor on architecture and integration." (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

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