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Web 2.0 Email Marketing: 5 Steps to Unrivaled Results by Silverpop Systems Inc.
August 2008 - (Free Research) This whitepaper explores the Internet phenomenon known as “Web 2.0” that is reshaping the Internet and helping marketers. Also discussed are five techniques for staying competitive and achieving high returns in a Web 2.0 world.
Contact Centers for Dummies by Avaya Inc.
November 2008 - (Free Research) This guide provides a high-level approach to the different methodologies with lots of information not only on running contact centers, but also on implementing technology in contact centers in a profitable way.
Advent Portfolio Exchange Demo by Advent Software, Inc
July 2008 - (Free Research) Learn more about this integrated portfolio and client relationship management system: an end-to-end solution for accounting and reporting, client servicing and marketing.
Mobilizing Applications Lotus Domino Databases by BlackBerry
August 2008 - (Free Research) The ability to access and update Lotus Domino applications can be a simple and effective way to improve efficiency. Read this paper and learn how easy it can be to create BlackBerry applications that integrate with your Lotus Domino applications.
Taking On-Demand CRM Integration to the Next Level by Oracle Corporation
June 2008 - (Free Research) This white paper discusses current integration challenges facing businesses with mixed deployments and presents Oracle’s vision and solution for comprehensive integration with Oracle’s Siebel CRM On Demand.
CRM Your Salespeople Will Love by Oracle Corporation
August 2008 - (Free Research) Customer Relationship Management (CRM) can bring enormous benefits to companies, but only if users adopt it. Explore user adoption problems and an overview of the newest CRM features designed to drive ease of use and high rates of user adoption.
SOA and BPM: Achieving Alignment of Business and IT Objectives by Metastorm
May 2008 - (Free Research) This white paper explores the steps necessary for implementing a collaborative SOA. Discover the tools essential for to combining the strategic advantages of BPM with SOA to align IT initiatives with business objectives.
Software as a Service Dramatically Improves CRM Success by Oracle Corporation
August 2008 - (Free Research) This Yankee Group white paper explores what companies must do beyond software as a service (SaaS) solutions to improve sales effectiveness, increase customer satisfaction and provide a differentiated customer experience.
Getting Started: Database Security and Auditing Techniques by Guardium
December 2008 - (Free Research) Download this book, authored by database security expert and Guardium CTO Ron Bennatan, Ph. D., which contains hundreds of practical tips and examples for protecting sensitive information and passing audits smoothly.
How to Drive Business Efficiency with a Green Mind by IBM
October 2008 - (Free Research) See how IBM can help your company implement electronic forms and Web 2.0 portal solutions to reduce paper use and automate processes for money, energy and time savings.
Upgrade and Archive Strategies for Oracle E-Business Suite by IBM
May 2008 - (Free Research) Oracle E-Business Suite sites should consider the benefits of database archiving as best practice component in any upgrade plan. Learn how to incorporate archiving into your upgrade plan to reduce the risk of extended downtime and ensure project success.
Choosing the Best CRM for Your Organization by Oracle Corporation
August 2008 - (Free Research) Explore four Customer Relationship Management (CRM) deployment scenarios and how to choose a CRM solution that will best meet your company's needs today and support your business as it grows and evolves.
The Evolution of Data Integration and Quality Software by Business Objects
September 2008 - (Free Research) In this podcast, learn about the evolution of data integration and data quality and the trends that can affect your future data processes. Explore ways you can automate data management and the benefits of moving toward a single data services architecture.
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