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Telecoms Re-Invention - Death of the Traditional Telco by Art Technology Group (ATG) August 09, 2010 - (Free Research) The communications provider landscape is evolving and telecoms companies need to adapt and rapidly to ensure they can survive, and hopefully thrive, on some of the new opportunities that emerge. Continue reading this paper to learn how telecom companies need to re-invent themselves in order to survive. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Delivering Superior Customer Value in Communications Firms: Enabling Optimal Offer Creation for Service Providers by SAP America, Inc. April 27, 2009 - (Free Research) For communications companies - whether focused on telecommunications services or media content - these are challenging times. Markets are saturated with new offerings, and margins continue to diminish. In response, communications service providers (CSPs) are concentrating on improving offers of voice, content, and data services. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Dynamic Business Process Management for Communications Service Providers by IBM April 21, 2010 - (Free Research) In today’s demanding environment, communications service providers across all lines of business are struggling to increase their business agility to remain competitive. This paper explores how companies are achieving agility by adopting dynamic business process management (BPM) with telecommunications industry standards. Read on to learn more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Finding an Upside in the Downturn with Data Quality by DataFlux Corporation January 22, 2010 - (Free Research) This paper explores how a rigorous data quality program is now a business imperative rather than a luxury. Implemented correctly, it not only gives organizations the agility to better ride out the current recession but also raises their competitiveness when the economy recovers. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Versant Object Database 8.0.1 Software Development Kit (Trial) by Versant Corp. March 03, 2010 - (Free Research) Managing the persistent state of complex object graphs, empowering agile developers to work more efficiently. Designed for massive scale transactional systems and eliminating processing-intensive O/R mapping layers. (TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

A Cost Efficient, Robust Search Solution Is Vital to Vodafone - Panafon Hellenic by Google GSA December 01, 2007 - (Free Research) "The Google solution not only met but exceeded our expectations," exclaimed Dr. Petros Panagiotidis, Business Systems Manager of Vodafone - Panafon Hellenic. "If we had this solution three years back, when we started our integration project for the core network processes, we would have saved more than 22 man years of effort." Read this case study. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Unified Messaging and Unified Communications by Global Knowledge February 10, 2009 - (Free Research) This paper explains various ways unified communications solutions have proven their ability to help organizations solve various problems like, enabling them to transform their business, streamline business processes and reduce costs. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Surviving and Thriving in the Customer-Driven Age by Oracle Corporation September 2008 - (Free Research) The customer-driven age is upon us and succeeding in this environment requires a new set of goals and a new set of tools. Learn how CRM is the catalyst to transform organizations, empower employees and capitalize on new market opportunities. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Avoiding the Top 5 Vulnerability Management Mistakes: The New Rules of Vulnerability Management by eEye Digital Security July 2010 - (Free Research) In this guide, you’ll learn how to avoid the top five vulnerability management mistakes to protect critical IT assets and improve your security posture, while reducing costs. Read this paper to learn more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Analyzing the Accuracy and Time Costs of Web Application Security Scanners by eEye Digital Security June 2010 - (Free Research) In this study, both 'Point and Shoot' (PaS) as well as 'Trained' scans were performed for each scanner. In the 'Trained' scans, each tool was made aware of all the pages that it was supposed to test, mitigating the limitations of the crawler in the results. Read on to find out more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Podcast: Backup Redesign for Large Enterprise Data Centers by EMC Backup and Recovery Solutions June 2010 - (Free Research) Traditional backup just isn’t cutting it in terms of tackling extreme data growth within the data center, especially for larger businesses. Check out this mediacast to learn how to solve your enterprise backup challenges while cutting costs and increasing efficiency. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

The IT Manager's Role in Proactive Information Retention and Disposition Management: Balancing eDiscovery and Compliance Obligations with IT Operational and Budget Constraints by Iron Mountain Digital March 2010 - (Free Research) This IDC White Paper discusses the practical approaches the IT organization must consider so that it can effectively execute on the corporation's compliance and eDiscovery objectives while still meeting the IT organization's budget, application performance, and service-level objectives. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Top Ten Database Security Threats: How to Mitigate the Most Significant Database Vulnerabilities by Imperva September 2010 - (Free Research) For each threat, the paper describes background information, general risk mitigation strategies, and the database protection provided by Imperva SecureSphere Database Security Solutions. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Partner Channel Management: Build Stronger Partnerships for Stronger Profits by SAP America, Inc. September 2010 - (Free Research) This paper explores how the SAP CRM application helps you leverage your partner relationships and empower channel partners so they can better market to, sell to, and provide service to your end customers. Continue reading to learn how you can have a more profitable partner channel network – and a more profitable company. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Powering Marketing Success by SAP America, Inc. September 2010 - (Free Research) The SAP CRM application allows organizations to do more with less. Read this paper to learn how the application enables you to make the most of your marketing resources, increase marketing accountability, and execute successful marketing initiatives to increase long-term, profitable customer relationships. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Eclipse Aviation: Jet Maker Uses Enhanced SAP® Software Usability to Support Sales Team by SAP America, Inc. September 2010 - (Free Research) After switching to SAP CRM, the sales team members now benefit from the integration of sales-related activities in both their Microsoft Outlook in-boxes and Web browsers. Continue reading to learn all of the benefits that not only the sales team experienced from switching to SAP® software but also how the marketing team has benefitted as well. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Delivering Efficient After-Sales Service in IM&C Companies: Superior Service Operations for Profitable Growth by SAP America, Inc. September 2010 - (Free Research) This paper discusses how integrated software and services from SAP can help you streamline and align key operations in service sales, service marketing, customer support, contract management, field service, and installed-base management. Read on to learn how to deliver efficient after-sales services. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Banking: Differentiate Through Service Excellence with SAP CRM – Optimizing Customer Satisfaction, Efficiency, and Profit by SAP America, Inc. September 2010 - (Free Research) Read this paper to learn how SAP for Banking solutions, which encompass the SAP® CRM application, encourage agility and customer centricity in today’s demanding market. By seamlessly connecting front- and back-office tasks, they can provide a superior customer experience and stronger top-line growth. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

SAP BusinessObjects Edge Series Free Trial by SAP America, Inc. August 2010 - (Free Research) Poor visibility and insight across the business. Poor organizational alignment and accountability. High IT workloads and costs. (TRIAL SOFTWARE) GO TO

Pillars of Enterprise Protection: IT Management by Symantec Corporation August 2010 - (Free Research) Infrastructure complexity, multi-pronged security threats, and the challenge of Windows 7 migration require more than a collection of individual point solutions---and more than a "marketing bundle" that integrates solutions with little more than shrink wrap. Read this paper to find out so much more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Finding the Right Home Away from Home with HP StorageWorks by Hewlett-Packard Company September 2010 - (Free Research) Read this case study and learn how Oakwood Worldwide saves $120,000 a year with an HP StorageWorks EVA8400 solution. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Storage Magazine: September 2010 by SearchStorage.com September 2010 - (Free Research) In this month's cover story, Jacob Gsoedl explores how unstructured data became one of the top challenges in today’s organizations and highlights how file/NAS virtualization allows for future growth. (E-LEARNING TUTORIAL) VIEW ABSTRACT | GO TO E-LEARNING TUTORIAL

How Dell Helps Simplify Backup & Recovery at the Edge of the Network by Iron Mountain Digital September 2010 - (Free Research) Learn about Dell and Iron Mountain's solution to one of IT decision-makers toughest problems: backing up a company’s critical data that sits on desktops, laptops and other distributed devices. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IDC Webcast: Simplify and Automate PC Backup for eDiscovery and Compliance by Iron Mountain Digital April 2010 - (Free Research) In this informative webcast, Vivian Tero, Program Manager – GRC Infrastructure at IDC, examines the latest eDiscovery trends, the challenges that both legal and IT organizations face, and offers expert advice and practical steps that you can start taking today to ensure that you are prepared for a litigation event. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

New Technology for a Compelling Web Channel Experience: Competition and Social Web Propel Rich Internet Applications by SAP America, Inc. September 2010 - (Free Research) To be successful, companies must work with their software vendors to incorporate advanced technologies into their e-commerce and e-service platforms for improving ease of use, such as RIAs. Read on to learn more about how to reach new markets and gain fresh insights into customer needs through data-based analyses of web interactions. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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