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City of Miami Reduces EMS Response Times Through IT Modernization and Eliminates 50% of IT Costs by Micro Focus, Ltd July 22, 2010 - (Free Research) Read this case study to learn how the City of Miami Reduced EMS Response Times Through IT Modernization and Eliminated 50% of IT Costs. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

SAP® Business Communications Management for Utilities: Fully Integrated Software to Improve Customer Satisfaction by SAP America, Inc. September 03, 2010 - (Free Research) This paper explains how SAP® Business Communications Management software provides a flexible multichannel, all-IP business communications platform that can deploy IP telephony for everyone who needs it. Read on to learn how this software works with SAP CRM to provide improved customer satisfaction without any costly cumbersome integration issues. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Eclipse Aviation: Jet Maker Uses Enhanced SAP® Software Usability to Support Sales Team by SAP America, Inc. September 02, 2010 - (Free Research) After switching to SAP CRM, the sales team members now benefit from the integration of sales-related activities in both their Microsoft Outlook in-boxes and Web browsers. Continue reading to learn all of the benefits that not only the sales team experienced from switching to SAP® software but also how the marketing team has benefitted as well. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

How Dell Helps Simplify Backup & Recovery at the Edge of the Network by Iron Mountain Digital September 02, 2010 - (Free Research) Learn about Dell and Iron Mountain's solution to one of IT decision-makers toughest problems: backing up a company’s critical data that sits on desktops, laptops and other distributed devices. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

FMC Technologies: Gaining Greater Insight into Sales Forecast Data with SAP® CRM by SAP America, Inc. September 02, 2010 - (Free Research) FMC Technologies Inc. of Houston is a leader in oil and gas equipment service. This case study describes how by replacing Siebel software with the SAP CRM application, the company integrated and centralized its forecasting data, enabling managers to make better and faster decisions about supply chain capacity. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Delivering Efficient After-Sales Service in IM&C Companies: Superior Service Operations for Profitable Growth by SAP America, Inc. September 02, 2010 - (Free Research) This paper discusses how integrated software and services from SAP can help you streamline and align key operations in service sales, service marketing, customer support, contract management, field service, and installed-base management. Read on to learn how to deliver efficient after-sales services. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

From RDBMS to Apache Solr /Lucene - Open Source Search for database developers by Lucid Imagination September 08, 2010 - (Free Research) In this webcast, distinguished author and database/XML expert Nicholas Chase explores how to approach full-text search techniques using an open-source enterprise search application that produces better results thanks to its ability to search through all unstructured information. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Cutting Edge Multicore Development Techniques for the Next Wave of Electronics Products by IBM March 19, 2010 - (Free Research) As more and more software is embedded into both consumer and industrial electronics, the electronics industry is being challenged with ensuring rigor within its software development process, often a new core competency, and the integration of hardware and software. Read this paper to learn about solutions that address these complex challenges. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Specops Deploy 4.0: OS and Software Deployment/Distribution Software - 20 Day Trial by Specops Software August 04, 2010 - (Free Research) Specops Deploy constitutes a complete desktop management solution by providing software and operating systems deployment that helps IT operations ensure simple and automated administration of client computers. (TRIAL SOFTWARE) GO TO

DB2 9.7: Run Oracle applications on DB2 9.7 for Linux, Unix, and Windows by IBM September 01, 2010 - (Free Research) Run Oracle Applications on IBM DB2 9.7: Now is the Time. Leverage the IBM DB2 product’s out-of-the-box support for SQL and PL/SQL to enable most Oracle applications to execute against DB2 software virtually unchanged. Get an overview of its new SQL compatibility features. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

DB2 9.7: Created global temporary tables-- Learn how and when to use CGTTs by IBM September 01, 2010 - (Free Research) Read this paper to learn how the new IBM DB2 created global temporary tables feature helps improve performance and manageability. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Greenheck Business Transformation Study by itelligence, Inc. August 26, 2010 - (Free Research) Greenheck, a manufacturer of air movement and control equipment, has grown significantly in the past few years. As a result, the company’s decades-old core systems were strained, and the company’s IT group was struggling to keep up. Greenheck selected SAP IM&C software for the range of integrated tools needed to support the entire business. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

E-Book: How to Set Up and Manage a Successful Business Analytics Program by SAS Institute Inc. September 01, 2010 - (Free Research) This e-book includes how-to advice on creating an analytics culture, setting up an analytics team and preparing for an installation of analytics software. In addition, get tips and strategies for building up an organization‘s analytics skill set and supporting analytics professionals. (EBOOK) VIEW ABSTRACT | GO TO

Veeco: A Leading Instrument Manufacturer Coordinates Its Global Network and Creates “One Veeco” with SAP® Software by itelligence, Inc. August 26, 2010 - (Free Research) Veeco Instruments Inc. had many disparate ERP systems due to growth largely by acquisition. This disparity made it hard to access information and inhibited Veeco’s ability to achieve operational excellence. The SAP All-in-One package offered a robust ERP solution with functionality to automate Veeco processes and eliminate manual intervention. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Virtual Data Center E-Zine - Volume 26: Updating Business Applications for a Virtual Environment by SearchDataCenter August 31, 2010 - (Free Research) When new platforms or technologies appear, data center managers must consider the impact on applications and drive the software development efforts that will keep their businesses competitive. Find out how a more efficient re-design can vastly improve an application's performance when run within a virtual machine. (EZINE) VIEW ABSTRACT | GO TO

Managing the Server Migration Process: The HP Approach to Reducing Operational Costs by Hewlett Packard Company and Intel June 18, 2010 - (Free Research) This IDC White Paper examines the process of server migration, with a focus on transferring existing operating systems and application software to new server hardware environments. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Software Asset Management: Taming the Wild Beast by CA Technologies. September 09, 2010 - (Free Research) Join this webcast for an informative session that will address the myriad of considerations associated with designing and implementing a successful Software Asset Management (SAM) program, including recommended approaches to mitigate risks and ensure program success. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Jama Contour v2.9 by Jama Software December 03, 2009 - (Free Research) Scope creep kills innovation. Over $1 trillion is spent each year on R&D, and 60% of the projects fail due to requirements issues. By using requirements management best practices you can achieve 2x higher profits and 6x faster development cycles. (TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

Webinar: Deploying a Major Server Upgrade on the Cloud by RightScale March 01, 2010 - (Free Research) This webinar continues the exploration of how to manage deployments on the cloud. We demonstrate how much easier and more efficient it is to perform maintenance tasks on the cloud using the RightScale Cloud Management Platform, while staying in control through the entire process. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

MIPS Core PSP by CriticalBlue June 17, 2010 - (Free Research) This application note provides a detailed tutorial of how to use the features of the MIPS Core PSP within Prism. End users who are either considering migrating existing software applications onto the 34K or 1004K core, or who already use those cores but wish to optimize their operation are the target audience for this paper. (WHITE PAPER) GO TO WHITE PAPER

Going Beyond Simple Infrastructure Monitoring with HP SiteScope by Hewlett-Packard Company August 25, 2010 - (Free Research) This paper will showcase many advanced capabilities of HP SiteScope software that can enable an enterprise to monitor more of its infrastructure, including Simple Network Management Protocol (SNMP) by management information bases (MIB), network bandwidth, script and enterprise application monitors. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

E-Guide: Agile Development by CloudOne August 16, 2010 - (Free Research) This expert resource examines lean software development and how this agile style of development minimizes the high risk of mistakes and the high cost of change associated with application lifecycles and emphasizes extensive planning and design early in the project. (EGUIDE) VIEW ABSTRACT | GO TO

JIRA 4.1.2 by Atlassian August 25, 2010 - (Free Research) IT Problem: JIRA provides issue tracking and project tracking for software development teams to improve code quality and the speed of development. Combining a clean interface for organising issues with customisable workflows, JIRA is the perfect fit for your team. (DOWNLOAD) VIEW ABSTRACT | GO TO DOWNLOAD

The Top 3 Cost-Cutting Mistakes CIOs Make And How to Avoid Them by Rally Software April 03, 2009 - (Free Research) The current economic downturn has resulted in contraction of IT Department budgets and a mandate to allocate resources to only the most critical projects, then execute it flawlessly. In these tough times, it is imperative for CIOs to deliver more value as IT budgets fall. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Guidelines to Create a Robust Test Automation Framework by Alliance Global Services August 25, 2010 - (Free Research) Automating testing frameworks and maintaining quality software releases is critical to business performance. This paper presents the benefits of different Test Automation Frameworks, their design components, governance models, maintenance considerations and a checklist of the five key elements to maintain a successful Test Automation Framework. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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