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Community Medical Centers: Improving patient care and compliance with IBM Tivoli Access Manager for Enterprise Single Sign-On by Prolifics, A Premier IBM Business Partner July 28, 2010 - (Free Research) Community Medical Centers was able to improve quality of care and employee productivity, while strengthening security for all of their applications and addressing HIPAA compliance by implementing IBM Tivoli Access Manager for Enterprise Single Sign-On. Check out this video to learn more. (VIDEO) VIEW ABSTRACT | GO TO

Top Ten Essentials for Privileged Account Management by FoxT February 01, 2010 - (Free Research) In this white paper, discover how you can effectively and efficiently control privileged accounts using the latest in adaptive access controls management. You will also learn about how to leverage the latest in Role-Based Access Controls. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Fast Tracking Data Warehousing & BI Projects Via Intelligent Data Modeling by Embarcadero Technologies, Inc. September 03, 2010 - (Free Research) In this webcast, you’ll learn from BI and enterprise modeling expert, Claudia Imhoff how intelligent data modeling practices to design and deliver superior BI faster, the characteristics and benefits of intelligent data modeling, How to promote the use of data models to fast-track data warehouse and BI projects, and more. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Delivering Efficient After-Sales Service in IM&C Companies: Superior Service Operations for Profitable Growth by SAP America, Inc. September 02, 2010 - (Free Research) This paper discusses how integrated software and services from SAP can help you streamline and align key operations in service sales, service marketing, customer support, contract management, field service, and installed-base management. Read on to learn how to deliver efficient after-sales services. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Delivering Superior Customer Value in Communications Firms: Enabling Optimal Offer Creation for Service Providers by SAP America, Inc. April 27, 2009 - (Free Research) For communications companies - whether focused on telecommunications services or media content - these are challenging times. Markets are saturated with new offerings, and margins continue to diminish. In response, communications service providers (CSPs) are concentrating on improving offers of voice, content, and data services. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Tools and techniques for superior test management by Hewlett-Packard Company September 01, 2010 - (Free Research) This white paper explores the challenges and rewards of test management and provides practical ways to help you implement an organized and structured testing process. In addition, this paper discusses the benefits of HP Quality Center software, which addresses the need for global test management. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Banking: Differentiate Through Service Excellence with SAP CRM – Optimizing Customer Satisfaction, Efficiency, and Profit by SAP America, Inc. September 02, 2010 - (Free Research) Read this paper to learn how SAP for Banking solutions, which encompass the SAP® CRM application, encourage agility and customer centricity in today’s demanding market. By seamlessly connecting front- and back-office tasks, they can provide a superior customer experience and stronger top-line growth. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Customer Satisfaction with Application Delivery Controller Vendors by Citrix March 01, 2010 - (Free Research) Enterprise Management Associates Report: "Customer Satisfaction with Application Delivery Controller Vendors" - shows how Citrix NetScaler beats F5 and Cisco in customer satisfaction. Discover why Citrix is superior in 16 out of 21 categories and tops the competition in Presales, Tech Support, Product, Technology, and Overall Business Value. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Frost & Sullivan: Better Service Margins at a Fraction of the Cost by GoToAssist July 27, 2010 - (Free Research) New research from Frost & Sullivan details how to provide superior service while actually reducing costs and increasing margins. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Customer Communication Management by Pitney Bowes Business Insight July 06, 2010 - (Free Research) CCM helps businesses transform routine business documents into communications that truly enhance the customer experience. CCM is an integrated end-to-end solution that enables companies to create, manage and deliver effective multichannel communications all while reducing the cost of communicating with and providing superior service to customers. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Application Grid: Ideal Platform for IT Consolidation by Oracle Corporation April 01, 2009 - (Free Research) Application grid brings the same type of efficiency, scalability, and quality of service to the application layer that database clusters brings to the database layer. With an application grid you get greater efficiency, exceptional agility, and superior quality of service. Download this free white paper now. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Extreme Performance, Predictable Scalability, and Continuous Availability for Mission-Critical Java Applications by Oracle Corporation December 18, 2008 - (Free Research) This free white paper details key steps for achieving a superior data management strategy—a ‘must have’ capability for applications to operate with extreme, predictable performance and scalability. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Achieving Business Agility with Application Grid by Oracle Corporation December 19, 2008 - (Free Research) Application grid brings the same type of efficiency, scalability, and quality of service to the application layer. Discover how to get greater efficiency, exceptional agility, and superior quality of service with an application grid. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

What's New in Windows Server 2008 R2? by Dell and Microsoft October 13, 2009 - (Free Research) The new Windows Server® 2008 R2 operating system provides a productive and cost-effective server platform with low-cost virtualization, power-saving capabilities, and a superior experience for end users. Read this data sheet to learn more! (DATA SHEET) VIEW ABSTRACT | GO TO

Veeco: A Leading Instrument Manufacturer Coordinates Its Global Network and Creates “One Veeco” with SAP® Software by itelligence, Inc. August 26, 2010 - (Free Research) Veeco Instruments Inc. had many disparate ERP systems due to growth largely by acquisition. This disparity made it hard to access information and inhibited Veeco’s ability to achieve operational excellence. The SAP All-in-One package offered a robust ERP solution with functionality to automate Veeco processes and eliminate manual intervention. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Realize the Possibilities of the Data Center of the Future by CA Technologies. July 29, 2010 - (Free Research) The assure stage of CA's Data Center of the Future strategy lifecyle aims to manage IT service quality and delivery based on business impact and priority - top-to-bottom and end-to-end. Watch this animated demo to learn more. (VIDEO) VIEW ABSTRACT | GO TO

Dell PowerEdge Servers Powered by AMD Opteron Processors Product Guide by Dell, Microsoft and AMD July 06, 2010 - (Free Research) The Dell PowerEdge server family offers offers a solid portfolio of powerful AMD processor-based servers that can help simplify and lower the cost of managing your IT environment. Read this product guide for more details. (ARTICLE) VIEW ABSTRACT | GO TO ARTICLE

Reality Check – A Smart Business Continuity Strategy Can Offer Maximum Results at Minimum Cost by CDW Corporation September 08, 2009 - (Free Research) In an increasingly digital world, it's clear that business continuity is no longer an option. Keeping systems running 24x7 and ensuring that data reaches its intended destination — precisely when it's needed — is the heart and soul of a business. This paper discusses Business-Continuity (BC) initiatives on a tight budget and with limited resources. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Deterministic Garbage Collection: Unleash the Power of Java with Oracle JRockit Real Time by Oracle Corporation August 21, 2008 - (Free Research) This free white paper demonstrates how Java can be successfully deployed for real-time applications that were previously off-limits. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Generali France Improves Visibility and Management of its Entire Project Portfolio with CA Clarity PPM by CA Technologies. March 31, 2010 - (Free Research) To achieve its transformation programme, CA Clarity Project and Portfolio Management (PPM) has been deployed by Generali France as a centralised platform for project and portfolio management. With a centralised view of its projects, the company can ensure effective management of project interdependencies and risks. (ANALYST BRIEF) VIEW ABSTRACT | GO TO

Achieving Effective Inventory Management by Sage North America April 26, 2010 - (Free Research) Wholesale distributors are facing critical factors that directly affect customer satisfaction and profit margins. This white paper examines those critical factors, and shows how you can gain the competitive advantages that empower your business to be successful in today’s marketplace. Read on to learn how to achieve effective inventory management. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Dell's SMART Approach to Workload Automation by BMC Software, Inc. April 17, 2009 - (Free Research) This white paper discusses why Dell chose BMC's CONTROL-M when they embarked on a broad initiative to integrate and upgrade its IT services to better satisfy business needs. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Fundamentals of a Well-Built SAN by Hewlett Packard Company and Intel August 12, 2009 - (Free Research) The purpose of this white paper is to describe the benefits of a clustered architecture in comparison with traditional controller-based architectures, and to discuss the technology that makes HP LeftHand SANs better by design. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Data Driven Marketing by IBM October 05, 2009 - (Free Research) Read this report to learn the findings of an Aberdeen Group study examining how organizations are using data to impact marketing performance and marketing effectiveness. This study offers best practices from hundreds of organizations that identify how to use data to achieve superior performance. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Protecting the Dynamic Datacenter by Trend Micro August 01, 2009 - (Free Research) Trend Micro server and application protection addresses the challenging operational security and compliance needs of today’s dynamic datacenter. We provide comprehensive protection, greater operational efficiency, superior platform support, and tighter integration with existing investments. Read this paper to learn more! (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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