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Differentiating With Technical Support, a JBoss Customer Support Study by JBoss, a Division of Red Hat August 01, 2008 - (Free Research) Strategic organizations are increasingly looking for ways to lower the total cost of ownership (TCO) of their technology assets while improving the return on their investment. In this white paper, you will discover how expert customer support services can have a dramatic impact on both as you explore the success of JBoss middleware technology. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

WebFOCUS Business Intelligence Application Development & Deployment by Information Builders Inc. (E-mail this company) WebFOCUS development and deployment solutions provide easy-to-use Web-based applications for unlimited numbers of users, tailored to their skill level and preferences regardless of location, as well as flexible and intuitive development tools for building applications.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Sustaining Software ROI Beyond Go-Live: How In-Application Performance Support Pays Off by Oracle Corporation December 01, 2008 - (Free Research) This white paper examines post-go-live end-user support when developing training material and implementing a performance support system to boost the return on enterprise software investments. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

HP ProLiant ML300 G6 configurations for HP VMware ESX solution-guidelines for supporting up to 56 virtual machines by Hewlett Packard Company and Intel April 21, 2009 - (Free Research) HP and VMware have developed a variety of recommended configurations and services for VMware applications which are appropriate for particular business and technical situations. (TECHNICAL ARTICLE) VIEW ABSTRACT | GO TO

Understanding the Business Benefits of an Open Source SOA Platform by JBoss, a Division of Red Hat June 02, 2009 - (Free Research) This paper is divided into two sections. The first half of the paper describes the business challenges of three JBoss Enterprise Middleware customers and how they gained business benefit from the use of JBoss Enterprise products and services. The second half of the paper provides insight into the JBoss Enterprise SOA platform. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Improving Patient Care with a High-Performance Campus Fabric by Cisco Systems, Inc. May 22, 2008 - (Free Research) The University of Rochester Medical Center needed an upgraded network solution that would deliver the high reliability that healthcare applications demand. They chose a solution based on the Cisco Campus Communications Fabric. Read this paper and see how they benefited from this solution. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

New Features in DWR Version 3 by The Ajax Experience December 2008 - (Free Research) This session looks at the new features of DWR version 3, including server proxy APIs and integration with Dojo, script.aculo.us, Pub/Sub message passing and integration with JMS. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Whitepaper: Sun Glassfish Enterprise Service Bus (ESB): The Lightweight ESB by Sun Microsystems, Inc. April 2009 - (Free Research) Sun GlassFish ESB has been designed to catalyze a lightweight business integration deployment project. It offers a "fit-to-purpose" mix of features, functionality, extensibility, and support at the best cost possible, with minimal overheads for development. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Sun GlassFish ESB, The Lightweight Enterprise Service Bus by Sun Microsystems, Inc. April 2009 - (Free Research) Sun GlassFish ESB has been designed to catalyze a lightweight business integration deployment project. It offers a "fit-to-purpose" mix of features, functionality, extensibility, and support at the best cost possible, with minimal overheads for development</p> (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

SAP on Linux: Basics, Migration Tips and How to Get Started by Red Hat June 2009 - (Free Research) This Expert Podcast explores the pros and cons of running SAP on Linux, and explains how to create a migration plan from other operating systems. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Leveraging WAN Application Delivery Solutions to Accelerate and Secure Your Software-as-a-Service Capabilities by Blue Coat March 2008 - (Free Research) This whitepaper examines the business implications of the SaaS movement, the escalating performance and security expectations, and how a growing number of companies are safeguarding and accelerating these ondemand applications with proxy-based wide-area network (WAN) application delivery solutions. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Podcast: Application Performance Management Best Practices by CA June 2009 - (Free Research) Application performance management is the art and science of keeping application services running properly once in production. Your business depends on technology applications and in this video expert Peter Sevcik will review what best practices are for organizations to ensure successful application performance. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

SMART, Modular, Cost-Effective Steps to Workload Automation by BMC Software, Inc April 2009 - (Free Research) This paper proposes a high-level methodology for implementation of Workload Automation (WLA) - a mature evolution of job scheduling that automates complex IT processing and includes support for event-driven workloads, multiple platforms, Web services, composite applications, SOAs, virtual systems, system and application integration, and more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Visibility and Optimization for Networked Applications by Blue Coat April 2009 - (Free Research) Critical applications need to move at the speed of business. Blue Coat PacketShaper provides WAN Optimization functionality through a series of modules-- monitoring, shaping and compression. Check out this data sheet for more details. (DATA SHEET) VIEW ABSTRACT | GO TO

Nucleus Research: Force.com Drives Faster Development by Salesforce.com May 2009 - (Free Research) Cloud computing is dramatically changing the cost and time equation for enterprise applications and custom application development. This report from Nucleus Research highlights the advantages of Force.com that allow ISVs, on average, 4.9 times faster application development than traditional .NET or JAVA environments. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Application Performance Management Best Practices by CA June 2009 - (Free Research) Application performance management is the art and science of keeping application services running properly once in production. Your business depends on technology applications and in this video expert Peter Sevcik will review what best practices are for organizations to ensure successful application performance. (VIDEO) VIEW ABSTRACT | GO TO

SAP Provides a Central Hub for Managing Interfaces & Web Services for Largest NA Oil Refining Co. by SAP America Inc January 2009 - (Free Research) Valero Energy Corporation selected SAP because of its ability to provide a central hub for managing all interfaces and Web services, power to serve as a single integration & development platform for nearly all of Valero's business, capability to integrate SAP and non-SAP software systems, and support for synchronous & asynchronous messaging. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

On Demand and Enterprise CRM Integration: An Alternative Approach to Integrating CRM Applications by Cicero Inc. June 2009 - (Free Research) To get the most you can out of your CRM system it needs to be able to communicate with other back-end systems. This paper examines an alternative approach to CRM integration, Desktop Integration, and explores the advantages desktop integration has over more traditional approaches. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Creating a Win-Win for Call Center Outsourcers and Their Customers by Cicero Inc. June 2009 - (Free Research) This paper examines how Business Process Outsourcers (BPO) are using Desktop Integration to address some of the business and technical challenges facing Outsourcers in today's difficult economic environment. Learn how outsourcers are using desktop integration to streamline workflows, improve service levels, reduce costs, plus much more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Web 2.0 and Sales Process Management by Oracle Corporation June 2009 - (Free Research) How can Web 2.0 systems and applications support management of sales processes? Read this white paper to find out! (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Xenos ePresentment™ for IBM® Content Manager OnDemand by Xenos Group Inc. June 2009 - (Free Research) Xenos ePresentment™ for IBM® Content Manager OnDemand (CMOD) is an ultra high-performance, fully integrated solution designed to deliver customer-facing documents online for external customers and internal customer support representatives. Join Steve Jones, VP of Solutions Strategy, as he explores this high-performance solution. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

The Executive Guide to CRM Architecture: Why CRM Flexibility Will Impact Your Success by Pivotal CRM, a CDC Software solution December 2006 - (Free Research) This paper explores the different categories of customization. It discusses the role a flexible architecture plays in being able to customize with ease, as well as flexibility and importance in deploying, upgrading, and integrating your CRM system. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

CRM Your Salespeople Will Love by Oracle Corporation September 2007 - (Free Research) Customer Relationship Management (CRM) can bring enormous benefits to companies, but only if users adopt it. Explore user adoption problems and an overview of the newest CRM features designed to drive ease of use and high rates of user adoption. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Putting Open Source to the Test: The Making of JBoss Enterprise Middleware by JBoss, a Division of Red Hat April 2008 - (Free Research) This paper is intended primarily for senior IT managers responsible for enterprise architecture, application development, and application operations. Managers evaluating middleware solutions will gain a deeper understanding of how JBoss Enterprise Middleware products are developed and why they offer an ideal platform for the development... (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Is the Back Office Ready for a Technology Refresh by Transverse May 2009 - (Free Research) In order to remain competitive and grow, service providers must increase revenue through value-added services and build innovative new business models, while reducing capital and operating expenses. Read this presentation transcript, taken from the mediacast of the same name, to learn more. (PRESENTATION TRANSCRIPT) VIEW ABSTRACT | GO TO

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