Application Integration | Service Oriented Architecture (SOA) | Web Services | Business Process Management (BPM) | Business Intelligence Solutions | Customer Relationship Management (CRM) | Business Process Automation | Systems Integration | IT Service Management (ITSM)/ IT Infrastructure Library (ITIL) | Application Management and Maintenance

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A Manufacturing Imperative: Enterprise Service-Oriented Architecture by SAP America Inc August 2008 - (Free Research) This white paper describes enterprise SOA and the business opportunities it creates for manufacturers. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

A Guide to Diagnosing .Net Application Errors by AVIcode, Inc. January 2008 - (Free Research) This white paper offers a guide for effectively diagnosing .Net application health problems, code failures and performance bottlenecks. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Essential Steps for Troubleshooting .NET Application Problems by AVIcode, Inc. January 2008 - (Free Research) This white paper explores how to troubleshoot common application errors, including crashes and functionality failures, for greater application performance and an optimized end-user experience. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

An Evaluation of Buy versus Build for Portal Solutions by IDC by IBM August 2008 - (Free Research) This IDC white paper presents the results of an IDC study, sponsored by IBM, that quantifies and compares the total cost of ownership (TCO) of in-house portals. (WHITE PAPER) GO TO WHITE PAPER

Why Every Development Team Needs WAN Emulation by Shunra Software April 2008 - (Free Research) This white paper describes how WAN emulation makes life easier for developers and the organizations they serve. It explains why the technology is indispensable for optimizing development in an increasingly networked world. Read this and learn more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Contact Centers for Dummies by Avaya Inc. November 2008 - (Free Research) This guide provides a high-level approach to the different methodologies with lots of information not only on running contact centers, but also on implementing technology in contact centers in a profitable way. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

What you Need to Know about Launching Network Systems Management Solutions by CITTIO September 2008 - (Free Research) This whitepaper examines the management issues of Big 4 NSM mega-suites (namely HP OpenView, IBM Tivoli, CA Unicenter and BMC Patrol) and discusses how a 21st century NSM solution can make your Operations team more productive. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Successful Web Development Strategies for Small Business by BuyDomains.com June 2008 - (Free Research) Read this white paper to discover the best strategies for maintaining a website and learn how to drive traffic, convert traffic into revenue, and build branding awareness. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Decision Services: The Next SOA Challenge by ILOG, Inc. April 2008 - (Free Research) This white paper discusses the issues associated with decision services in an SOA strategy, highlighting how business rule management systems can be used to overcome these challenges. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

SOA and BPM: Achieving Alignment of Business and IT Objectives by Metastorm May 2008 - (Free Research) This white paper explores the steps necessary for implementing a collaborative SOA. Discover the tools essential for to combining the strategic advantages of BPM with SOA to align IT initiatives with business objectives. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Breakaway BPM - A New Era of Business Process Management by Metastorm February 2008 - (Free Research) This white paper explores how to effectively invest in a Business Process Management initiative. Learn how to gain the real-time visibility necessary for complete lifecycle process management. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IT Automation: Moving IT from Panic Mode to Managed Mode by Kaseya April 2008 - (Free Research) IT automation provides the means to maximize IT investments and align them with business objectives. Read this white paper to learn more about IT automation and why your clients must understand the need for this strategy and why it is being used today. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Bringing SOA Patterns to Life by Oracle Corporation August 2008 - (Free Research) This white paper details a method to achieve maximum Service Orientated Architecture value, highlighting essential SOA value patterns and real-world case studies that attained measurable business benefits. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Worst Practices in SOA Implementation: Why Service-Oriented Architectures Fail by Information Builders Inc. (E-mail this company) October 2007 - (Free Research) Service-oriented architecture (SOA) enables different programs, applications, and tools to interact via self-contained services that do not depend on the context or state of the other service. This white paper provides insight into the top-four worst practices for SOA integration, and how to avoid and/or overcome these worst practices. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

WebFOCUS Business Intelligence Application Development & Deployment by Information Builders Inc. (E-mail this company) WebFOCUS development and deployment solutions provide easy-to-use Web-based applications for unlimited numbers of users, tailored to their skill level and preferences regardless of location, as well as flexible and intuitive development tools for building applications.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

The Adaptable Business Architecture: How SIP and Web Services Transform the Voice Self Service Model by Avaya Inc. June 2008 - (Free Research) This white paper details the the Avaya Voice Portal and Dialog Designer solution architecture, which combines the SOA approach embedded within the software elements of Avaya's Voice Portal and Dialog Designer solutions. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Seamlessly Realizing Change Management - The Importance Of An Effective Enterprise Software Training Solution by OnDemand Software (E-mail this company) March 2007 - (Free Research) This white paper examines the importance of change management in the success of enterprise application implementations and upgrades. It also identifies the successful elements of change management as they relate to people, process and technology. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Lowering Enterprise Software Total Cost of Ownership through an Enterprise Application Training Platform by OnDemand Software (E-mail this company) March 2007 - (Free Research) This white paper examines the challenge of keeping a lid on enterprise software costs, explores how an effective training platform can help reduce enterprise software TCO and, finally, investigates the necessary components of an effective enterprise software training solution. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Taking On-Demand CRM Integration to the Next Level by Oracle Corporation June 2008 - (Free Research) This white paper discusses current integration challenges facing businesses with mixed deployments and presents Oracle’s vision and solution for comprehensive integration with Oracle’s Siebel CRM On Demand. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Executive Guide to CRM Architecture: Why CRM Flexibility Will Impact Your Success by CDC Software - Ross Enterprise September 2008 - (Free Research) In this paper, you will learn about the different categories of customization and the role a flexible architecture plays in being able to customize with ease, as well as flexibility’s importance in deploying, upgrading, and integrating your CRM system. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Enterprises Reap the Rewards of Modernizing Their ERP Systems - IDC Research by SAP America Inc August 2008 - (Free Research) This white paper outlines strategies for organizations considering upgrading or replacing their enterprise resource planning systems in order to handle business growth, streamline internal processes, and leverage technology innovation. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

CRM Your Salespeople Will Love by Oracle Corporation August 2008 - (Free Research) Customer Relationship Management (CRM) can bring enormous benefits to companies, but only if users adopt it. Explore user adoption problems and an overview of the newest CRM features designed to drive ease of use and high rates of user adoption. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

SOA Governance: Framework and Best Practices by Oracle Corporation August 2008 - (Free Research) This paper outlines a framework and best practices for governance as it specifically relates to Service Orientated Architecture (SOA). It also introduces a Six Steps to Successful SOA Governance model. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Free Online SOA Assessment by Oracle Corporation August 2008 - (Free Research) This online assessment highlights the benefits of SOA, providing a guide which enables organizations to understand their own SOA capabilities and develop appropriate strategies for successful SOA adoption. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Choosing the Best CRM for Your Organization by Oracle Corporation August 2008 - (Free Research) Explore four Customer Relationship Management (CRM) deployment scenarios and how to choose a CRM solution that will best meet your company's needs today and support your business as it grows and evolves. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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